PPD is looking for Medical Information Specialists for its growing Medical Communications department. Start a career you will enjoy! Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies. As a front-line specialist in our medical information contact center, you will represent PPD and the client(s) by providing concise, accurate, and non-promotional information regarding the client’s medicinal products or devices to healthcare professionals and patients. A Day in the Life: Receiving medical information inquiries through various communication channels and documenting them in the appropriate database. Triaging and responding to the medical inquiries using client-approved resources. Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client, and regulatory guidelines. Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures. Attending team and client meetings. Performing assigned peer quality reviews. Performing other ad-hoc activities according to PPD and client procedures. Keys to Success: Education: A degree in a medical-related field or life science degree e.g. Medicine, Pharmacy, Veterinary Medicine, Dentistry. Fluency in Swedish verbal and written. Great communication skills in English. Knowledge, Skills, Abilities: Capability to efficiently use computer systems (hardware and software). Organizational and time management skills. Attention to detail. Customer service oriented. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued. Apply today!
Thermo Fisher Scientific
is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. Accessibility/Disability Access: Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process.
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