Medical Laboratory Assistant (MLA) Higher Level
(24-7 Shift system including early, day, evening, night and weekend shifts)
Job Summary:
To perform a range of routine and non-routine tasks within Pathology, for example: greeting visitors and patients, accepting deliveries, data entry, distributing paper reports and other documentation, numbering up clinical samples, liaising with external laboratories to obtain outstanding referral results, entering patient results into the Laboratory system, advising patients and service users on appropriate tests and sample containers, support and train less experienced staff, referring samples to specialist laboratories, operating centrifuges/analysers, working with the research team and leading in the laboratory procedures of clinical trials, dealing with private patients invoicing, dealing with the sensitive disposal of foetal remains and answering telephone enquiries.
This post is not eligible for a Sponsorship Visa.
Main duties of the job
The post holder will work within a variety of different areas within the department including the urgent bench, referrals, miscellaneous, Histology and routine blood sciences. The successful candidate should have demonstrable experience within a customer service environment and/or demonstrable and relevant laboratory experience. Computer literate, good keyboard skills and attention to detail are essential. The candidate must be fully flexible and able to fulfil the 24-7 service and shift requirements. The role will involve various tasks including checking patient demographics, inputting and retrieving patient data, sample handling, answering the telephone and dealing with members of the general public as well as other health care professionals. As part of a busy team, you will carry out a range of routine pre and post-analytical tasks to support service delivery. You will also be expected to perform quality tasks to help maintain the status of our UKAS accredited department. Sample Reception Central Specimen Reception is the front line of Pathology; the successful applicant will be responsible for any sample that comes into Pathology, ensuring that the sample is handled effectively so that clinicians receive fast, accurate results for their patients. Ensuring that samples that require referral are separated and stored appropriately, prior to referring the samples to various hospitals around the country. About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care. If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all of our staff are double vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and our patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues. Job responsibilities
For a detailed description of the Job roles and responsibilities please see the attached job description. Person Specification
EDUCATION AND TRAINING
GCSE's including English Language, Mathematics and a science subject Computer literate and good keyboard skills NVQ Level 3 or equivalent level plus theoretical or applied training to diploma equivalent level of experience Willingness to undertake further training as required by the role KNOWLEDGE
Basic knowledge of biomedical procedures Ability to multitask Knowledge and understanding of CSR functions Familiar with other IT Databases and laboratory IT systems EXPERIENCE
Previous experience in healthcare provision or customer service Achieving targets within a specified timeframe Knowledge of departmental equipment and methods within pathology services and CSR PERSONAL ATTRIBUTES
Ability to work accurately under pressure Resilience and calm Flexible and able to adapt and react positively to change Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The post holder will work within a variety of different areas within the department including the urgent bench, referrals, miscellaneous, Histology and routine blood sciences. The successful candidate should have demonstrable experience within a customer service environment and/or demonstrable and relevant laboratory experience. Computer literate, good keyboard skills and attention to detail are essential. The candidate must be fully flexible and able to fulfil the 24-7 service and shift requirements. The role will involve various tasks including checking patient demographics, inputting and retrieving patient data, sample handling, answering the telephone and dealing with members of the general public as well as other health care professionals. As part of a busy team, you will carry out a range of routine pre and post-analytical tasks to support service delivery. You will also be expected to perform quality tasks to help maintain the status of our UKAS accredited department. Sample Reception Central Specimen Reception is the front line of Pathology; the successful applicant will be responsible for any sample that comes into Pathology, ensuring that the sample is handled effectively so that clinicians receive fast, accurate results for their patients. Ensuring that samples that require referral are separated and stored appropriately, prior to referring the samples to various hospitals around the country. About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care. If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all of our staff are double vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and our patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues. Job responsibilities
For a detailed description of the Job roles and responsibilities please see the attached job description. Person Specification
EDUCATION AND TRAINING
GCSE's including English Language, Mathematics and a science subject Computer literate and good keyboard skills NVQ Level 3 or equivalent level plus theoretical or applied training to diploma equivalent level of experience Willingness to undertake further training as required by the role KNOWLEDGE
Basic knowledge of biomedical procedures Ability to multitask Knowledge and understanding of CSR functions Familiar with other IT Databases and laboratory IT systems EXPERIENCE
Previous experience in healthcare provision or customer service Achieving targets within a specified timeframe Knowledge of departmental equipment and methods within pathology services and CSR PERSONAL ATTRIBUTES
Ability to work accurately under pressure Resilience and calm Flexible and able to adapt and react positively to change Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
