Medical Receptionist – Netherton

Are you an experienced Receptionist who can demonstrate excellent communication skills with a wide variety of people? Are you looking for 22 hours per week working for a growing social enterprise with great benefits including an NHS pension? An exciting opportunity has arisen to join Primary Care 24 (PC24) as a Part-time Medical Receptionist based at our Netherton practice on a Monday, Wednesday, Thursday, and Friday, on the afternoon shift. Rota: Monday 1pm to 6.30pm Wednesday 1pm to 6.30pm Thursday 1pm to 6.30pm Friday 1pm to 6.30pm You will be working as part of the wider operational team to provide the “front-of-house” service, including welcoming patients and visitors, understanding and interpreting patients’ needs, and resolving queries where possible. Key responsibilities: You will provide a responsive, courteous, calm, and efficient service at all times, to enable and support patient care. You will respond to circumstances with a positive and flexible approach. The post holder is required to have excellent verbal and written communication, organization, and customer service skills, and the ability to work as part of a team and independently. A high level of computer literacy and attention to detail is also required. About you: Literacy and numeracy skills at GCSE level C or equivalent Ability to work flexibly across the week Possess excellent communication skills Patient-focused and professional at all times Able to problem solve and think clearly in pressured situations Good IT skills including the use of Microsoft packages Experience of working to policies and procedures Experience of using EMIS (desirable) Experience of working in a healthcare environment (desirable) What’s on offer? Permanent part-time opportunity £11.55ph, 22 hours per week Located in Thornton, L23 NHS pension scheme 27 days annual leave (based on 37.5 hours) NHS car fleet scheme Casual dress working environment Ride to work scheme Long service awards About us: Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients. Closing date:

07/02/2025 with interviews on the 12/02/2025. This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.

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