Medical Records – Clerical Officer - Clinic Prep
Mid Cheshire Hospitals NHS Foundation Trust
A fantastic opportunity has arisen for a Clerical Officer to come and join our lovely Clinic Preparation within Medical Records. We have 1 full-time vacancy available working Monday to Friday 9am-5pm. Within Medical Records in the Clinic Preparation team, you would be responsible for preparing patient health records for outpatient appointments. This is a physically demanding role, which requires a high level of accuracy. We are looking for a dedicated individual with an attitude to learn, who must be organised and work on their own initiative. The successful applicant must have a can-do attitude, an approachable manner, and excellent communication skills. They must be a team player and have the ability to multitask in a busy environment. If this sounds like you then please apply now; we would love to hear from you! Main duties of the job
The successful applicant will be expected to act in a professional manner, adhering to strict information governance guidance and always ensuring patient confidentiality. The department is continuously looking to improve the service offered, and all members of the team are encouraged to suggest new ideas and ways of working. There may be times when the successful applicant may be required to work flexibly within the department dependent upon business need and patient demand. Flexibility is expected with regards to working hours to support the service. About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe, and effective healthcare to the people of Cheshire and beyond. The Trust manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. Established as an NHS Trust in April 1991, it became a Foundation Trust in April 2008. We employ almost 5,000 members of staff and provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health. The Trust is part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal. During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, aiming to make the Trust as safe as possible for staff and patients through supporting the correct use of PPE. At Mid Cheshire, we value our staff and appreciate that to give our patients the best quality, compassionate care, we also need to look after our colleagues. Job responsibilities
Appointments:
Responsible for booking outpatient appointments, managing waiting lists, and liaising directly with patients or carers. The candidate will also be required to help support the printing of patient referrals. This role is desk-based. Call Centre:
A central contact centre that manages telephone queries from patients/carers and requests to rebook appointments. This role is desk-based. Successful applicants will need to demonstrate: Self-motivation Good organisational skills Ability to pay attention to detail Person Specification
Qualifications
GCSE Maths and English (grade C or above), or equivalent qualifications. Or successful completion of the rotational apprenticeship scheme within Health Records/Outpatients. Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines. Knowledge of Trust systems: PCS, Somerset, NHS e-Referral Service, Bookwise, Envoy. Skills
Ability to communicate well verbally and in writing. Patient-centred, adaptable, willing to change and suggest ideas for improvement. Ability to work as part of a team and under own supervision. Ability to work under pressure in a methodical and logical manner. Ability to solve problems & make decisions under pressure. Experience
Customer Service training/experience. Proficient use of Microsoft Office. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Mid Cheshire Hospitals NHS Foundation Trust
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Mid Cheshire Hospitals NHS Foundation Trust
A fantastic opportunity has arisen for a Clerical Officer to come and join our lovely Clinic Preparation within Medical Records. We have 1 full-time vacancy available working Monday to Friday 9am-5pm. Within Medical Records in the Clinic Preparation team, you would be responsible for preparing patient health records for outpatient appointments. This is a physically demanding role, which requires a high level of accuracy. We are looking for a dedicated individual with an attitude to learn, who must be organised and work on their own initiative. The successful applicant must have a can-do attitude, an approachable manner, and excellent communication skills. They must be a team player and have the ability to multitask in a busy environment. If this sounds like you then please apply now; we would love to hear from you! Main duties of the job
The successful applicant will be expected to act in a professional manner, adhering to strict information governance guidance and always ensuring patient confidentiality. The department is continuously looking to improve the service offered, and all members of the team are encouraged to suggest new ideas and ways of working. There may be times when the successful applicant may be required to work flexibly within the department dependent upon business need and patient demand. Flexibility is expected with regards to working hours to support the service. About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe, and effective healthcare to the people of Cheshire and beyond. The Trust manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. Established as an NHS Trust in April 1991, it became a Foundation Trust in April 2008. We employ almost 5,000 members of staff and provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health. The Trust is part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal. During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, aiming to make the Trust as safe as possible for staff and patients through supporting the correct use of PPE. At Mid Cheshire, we value our staff and appreciate that to give our patients the best quality, compassionate care, we also need to look after our colleagues. Job responsibilities
Appointments:
Responsible for booking outpatient appointments, managing waiting lists, and liaising directly with patients or carers. The candidate will also be required to help support the printing of patient referrals. This role is desk-based. Call Centre:
A central contact centre that manages telephone queries from patients/carers and requests to rebook appointments. This role is desk-based. Successful applicants will need to demonstrate: Self-motivation Good organisational skills Ability to pay attention to detail Person Specification
Qualifications
GCSE Maths and English (grade C or above), or equivalent qualifications. Or successful completion of the rotational apprenticeship scheme within Health Records/Outpatients. Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines. Knowledge of Trust systems: PCS, Somerset, NHS e-Referral Service, Bookwise, Envoy. Skills
Ability to communicate well verbally and in writing. Patient-centred, adaptable, willing to change and suggest ideas for improvement. Ability to work as part of a team and under own supervision. Ability to work under pressure in a methodical and logical manner. Ability to solve problems & make decisions under pressure. Experience
Customer Service training/experience. Proficient use of Microsoft Office. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Mid Cheshire Hospitals NHS Foundation Trust
#J-18808-Ljbffr
