Provide accurate information to enable effective critical care services to be maintained. Provide the day to day secretarial organisational responsibilities of the Directorate. Organise, maintain and track patient records as required. Ensure all patient information systems are accurate. Assist in the provision of maintaining stationary stock levels. Ensure accurate data entry, and assist in the presentation of findings as required. Support in developing strategies and action plans for audit activity, ensuring completion of planning and reporting requirements within the specified timetable. Work collaboratively with other health care professionals to ensure that accurate and relevant information is delivered. Assist in developing, organising and maintaining the filing systems. Contribute to the development of services. Ensure the effective and efficient use of resources. Maintain health, safety and security and report any concerns. Assist in the provision of a full secretarial and support service within Critical Care. Assist in the research, collation, analyses and preparation of data from a variety of information sources for clinical audit and generally contribute to the implementation and development of clinical audit. Participate in the development of self and others. Work collaboratively and co-operatively with others to meet the needs of service. Qualifications
Essential
RSA 2 / equivalent Experience
Essential
Wide range of clerical activities within the healthcare setting. Clinical audit and shorthand. Knowledge
Essential
Range of knowledge using Microsoft Windows, word processing and database products. Understanding of quality and change in the clinical setting. An understanding of organisation of care and service delivery. Skills
Essential
Ability to communicate in a variety of settings with patients / relatives of varying levels of understanding. Able to present factual information and refer questions to others where appropriate. Able to maintain accurate patient information systems. Able to deal with sensitive issues with tact and diplomacy. Able to develop skills to organise and prioritise own workload. Intermediate IT skills in word processing and email. Intermediate understanding of NHS issues. Ability to develop effective interpersonal relationships with colleagues in the health care setting. Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
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