Medical Secretary General Practice

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Full time
Location: South Shields
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Job offered by: NHS
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Marsden Medical Group has a fantastic opportunity for a medical secretary to join our team for 26 hours per week. (Mon/Tue/Wed/Thu) This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the wider practice team. Our team of Medical Secretaries play a vital role in supporting our doctors and teams, bringing their skills and professionalism into the team, speaking to patients on the telephone, typing clinical letters, amongst many other essential tasks. The life of a Medical Secretary is varied, interesting, and highly valued. In this post, you will join a team looking for someone with audio typing experience. The individual should also possess strong organisational skills, good time management, and excellent verbal and written communication. Main duties of the job

You will be part of a team that provides a secretarial and administrative service to the wider team which will involve, but not exclusively be limited to: Typing letters Answering patient queries by phone or email Cancelling and reinstating appointments as necessary Booking appointments for patients and coordinating services Attending and minuting meetings Reports We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you have not heard from us 10 working days following the closing date, you will not have been selected for interview. About us

Our team comprises of Partners, salaried GPs, Nurses, HCAs, SNA's, NA's, Registrar's, F2 GP, and ARRS attached staff who look after over 22,800 patients, many of whom have been with us across generations over two sites. A teaching, training, and research practice striving to grow and develop the next generation of clinicians. All of our clinical staff are supported by a well-established management and admin team comprising of over 40 staff of differing roles. All the team get together in our staff room for coffee, food, and a catch-up every day; it offers a supportive environment to bounce ideas around and get to know one another! If you bake cake, it’s a winner - we all love cake! Job responsibilities

Job Title: Medical Secretary JOB PURPOSE To ensure that all secretarial duties are carried out efficiently, and to assist the Partnership in providing a high-quality service. MAIN RESPONSIBILITIES Audio typing of practice documents To attend meetings when required to take shorthand notes. To confer with hospital secretaries concerning the expedition of appointments, discharge letters, and results of investigations. To answer queries from hospital departments. Direct patients to appropriate services To assist with patients' telephone/personal enquiries regarding hospital appointments, referrals, etc. To expedite information on hospital appointments, laboratory, and X-Ray results, noting records and informing patients of outcomes. ADMINISTRATION Audio typing of referral letters. Type up reports/minutes of meetings. Online access applications This list is not exhaustive INFORMATION TECHNOLOGY To have a working knowledge of all aspects of the systems necessary to the job. To ensure the security policy is adhered to. HEALTH AND SAFETY Take reasonable care of themselves and others at work. Co-operate with the practice as far as is necessary to enable them to carry out their legal duty. Not to intentionally or recklessly interfere with anything provided; including personal protective equipment, for health and safety or welfare at work. Any other duties requested by Partners, Practice Management Team, or Senior team. This job description may need to be reviewed or revised from time to time as the practice develops. Person Specification

Qualifications

Grade C or above equivalent in English Experience

Worked in an office environment with typing as the main role Worked for a minimum of 2 years in a secretarial role, preferably in primary or secondary care. Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £23,615 a year pro rata to WTE (37.5hrs per week) Agenda for Change band 2

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