To provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.
Responsibilities include:
Checking Task list for new referrals and those awaiting results or reports.
Checking workflow and processing incoming letters.
Checking eRS worklist for rejections and redirections and deal with all related queries from patients and hospitals.
Receiving incoming and initiating outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Maintain confidentiality at all times. Be adaptable, amiable and willing to take on new tasks. Willing to provide overtime cover for holiday and sickness if required.
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