Main area: Medical Secretary Grade NHS AfC: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week (5 days)
Job ref: 418-RHEU1194-EH
Employer: Bedfordshire Hospitals NHS Foundation Trust
Employer type: NHS
Site: Luton and Dunstable Hospital
Town: Luton
Salary: £26,530 - £29,114 Per annum
Salary period: Yearly
Closing: 09/02/2025 23:59
Interview date: 20/02/2025
Medical Secretary - Rheumatology
NHS AfC: Band 4
Job overview
An exciting opportunity has arisen within our busy Rheumatology Department for a highly motivated, flexible and dynamic Secretary to join our expanding team. The secretarial role provides a focal point for all department enquiries and therefore excellent communication skills are required to prioritise and resolve all queries in a timely and appropriate manner. We aim to deliver a highly effective and efficient service to ensure high standards of patient care and you will be required to support all administrative aspects of the service to achieve these outcomes. Main duties of the job
The post holder will be responsible for providing a comprehensive departmental secretarial service to the consultants, specialist nurses and other clinicians within the Rheumatology team. The departmental secretary will be instrumental in the smooth running of the office and will need to work without supervision, using their initiative when dealing with enquiries that arise in the absence of the clinicians, to bring about a successful outcome. Detailed job description and main responsibilities
Provide the focal point of communication for all medical, professional and allied healthcare staff, both within this Trust and with external organisations. Deal with concerned patients/relatives with tact, patience and discretion. Manage own workload, follow through queries and chase progress. Act independently to sort, distribute and prioritise incoming mail. Liaise with and support the departmental pathway coordinator. Be responsible for ensuring that patient pathways progress in a timely manner. Manage and communicate clinic changes. Support the 18/52 patient pathway. Maintain electronic diaries for the team. Ensure all correspondence for the clinicians is typed and dispatched promptly. Conduct audit work as required. Organise and support regular/ad hoc meetings. Induct/train new departmental staff. Ensure that the departmental webpage and intranet page are kept up to date. To carry out any reasonable work requests to meet the needs of the service. Person specification
Typing
Excellent Audio Typing Skills Typing / Word Processing Qualification Education
Maths & English GCSE Grade C or above/ Equivalent Medical Secretary Qualification Communication Skills
Experience in a role which requires communicating on the telephone MicroSoft Package, Outlook Experience using clinical systems Teamwork
Experience of working in a team Experience
Experience working as a secretary in a busy office environment Experience working within a healthcare setting Experience working within a Rheumatology department Time Management
Experience of organising own workload and managing simultaneous tasks All new staff will be subject to a probationary period covering their first six months in post.
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NHS AfC: Band 4
Job overview
An exciting opportunity has arisen within our busy Rheumatology Department for a highly motivated, flexible and dynamic Secretary to join our expanding team. The secretarial role provides a focal point for all department enquiries and therefore excellent communication skills are required to prioritise and resolve all queries in a timely and appropriate manner. We aim to deliver a highly effective and efficient service to ensure high standards of patient care and you will be required to support all administrative aspects of the service to achieve these outcomes. Main duties of the job
The post holder will be responsible for providing a comprehensive departmental secretarial service to the consultants, specialist nurses and other clinicians within the Rheumatology team. The departmental secretary will be instrumental in the smooth running of the office and will need to work without supervision, using their initiative when dealing with enquiries that arise in the absence of the clinicians, to bring about a successful outcome. Detailed job description and main responsibilities
Provide the focal point of communication for all medical, professional and allied healthcare staff, both within this Trust and with external organisations. Deal with concerned patients/relatives with tact, patience and discretion. Manage own workload, follow through queries and chase progress. Act independently to sort, distribute and prioritise incoming mail. Liaise with and support the departmental pathway coordinator. Be responsible for ensuring that patient pathways progress in a timely manner. Manage and communicate clinic changes. Support the 18/52 patient pathway. Maintain electronic diaries for the team. Ensure all correspondence for the clinicians is typed and dispatched promptly. Conduct audit work as required. Organise and support regular/ad hoc meetings. Induct/train new departmental staff. Ensure that the departmental webpage and intranet page are kept up to date. To carry out any reasonable work requests to meet the needs of the service. Person specification
Typing
Excellent Audio Typing Skills Typing / Word Processing Qualification Education
Maths & English GCSE Grade C or above/ Equivalent Medical Secretary Qualification Communication Skills
Experience in a role which requires communicating on the telephone MicroSoft Package, Outlook Experience using clinical systems Teamwork
Experience of working in a team Experience
Experience working as a secretary in a busy office environment Experience working within a healthcare setting Experience working within a Rheumatology department Time Management
Experience of organising own workload and managing simultaneous tasks All new staff will be subject to a probationary period covering their first six months in post.
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