The Dermatology team is seeking an enthusiastic, motivated person who can offer excellent secretarial and administration skills to assist in the provision of a comprehensive service.
To be successful you will need excellent communication skills. You will also need a flexible and professional approach to the work and enjoy the variety of communication with a wide range of people both internal and external to the Trust. This includes being the first point of contact for communication within the clinical team. You will provide diary management and workload organization for the Consultant and team as well as providing cover for colleagues as necessary.
1 x 22.5 hours per week role. And 1 x 15 hours per week role
Main duties of the job
Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice. Provide cover for other members of staff as directed by the CAL. Sort, distribute and prioritise internal/external post, including communication by e-mail. Requesting case notes as necessary. General correspondence, e.g. discharge summaries, reports and other communication by use of advanced keyboard skills either using audio typing techniques or other digital formats as directed by the CAL, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary. Correspondence may be of a distressing nature. Obtain hospital case notes and X-rays from both within the Trust and outside Trusts when required (ensuring case notes and X-rays are tracered accurately using PAS at all times and returned to Health Records in a timely manner). Data quality check the outcomes of clinic annotations altering PAS to reflect the relevant clinical notes in close co-operation with the Medical Secretary. About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Qualifications
GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent. AMSPAR Medical Secretarial Diploma. RSA stage 3 typing or equivalent Proven windows experience (Word, Excel, Powerpoint) Experience
Secretarial Experience Knowledge of Medical Terminology Previous NHS experience Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice. Provide cover for other members of staff as directed by the CAL. Sort, distribute and prioritise internal/external post, including communication by e-mail. Requesting case notes as necessary. General correspondence, e.g. discharge summaries, reports and other communication by use of advanced keyboard skills either using audio typing techniques or other digital formats as directed by the CAL, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary. Correspondence may be of a distressing nature. Obtain hospital case notes and X-rays from both within the Trust and outside Trusts when required (ensuring case notes and X-rays are tracered accurately using PAS at all times and returned to Health Records in a timely manner). Data quality check the outcomes of clinic annotations altering PAS to reflect the relevant clinical notes in close co-operation with the Medical Secretary. About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million. We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Qualifications
GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent. AMSPAR Medical Secretarial Diploma. RSA stage 3 typing or equivalent Proven windows experience (Word, Excel, Powerpoint) Experience
Secretarial Experience Knowledge of Medical Terminology Previous NHS experience Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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