East Suffolk and North Essex NHS Foundation Trust
An exciting opportunity has arisen for a highly motivated Support Secretary to join the Urology Department in Ipswich Hospital (part-time and full-time hours available on a 12-month fixed term contract).
We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective support service to the clinicians, patients & medical secretaries. The ideal candidate will have attention to detail, excellent communication skills, and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest. You should have a good level of clerical experience and good working knowledge of IT systems, although full training in the use of our systems will be provided. In this department, you will be fully supported by management with regular training and development to help further your career.
(Internal candidates will be offered a secondment contract.)
Main duties of the job You will undertake a full range of secretarial and administrative duties for the Urology team including:
Receive and open mail
Perform routine tasks on your own initiative
Type general correspondence, clinic letters, discharge summaries, reports
Receive dictation via Big Hand and upload letters to Evolve
Update patient pathway following clinic appointments
Manage the non-admitted PTL
Assist Department Lead with Choose & Book Process
Answer telephone and deal with enquiries, convey messages
Maintain efficient filing system
Ad-hoc duties as delegated by Department Lead
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics, and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals, we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Job responsibilities For full details of the responsibilities and duties of this role, please see the attached job description.
Person Specification Experience
Excellent clerical/secretarial background, with proven experience
Microsoft applications
Work involving contact with members of the public
NHS experience
PAS experience
Qualifications
RSA/OCR 2-3 Text Production / Word Processing
Medical Terminology
GCSEs, grade C or above (or equivalent), including English & Maths
ECDL
AMSPAR
BigHand experience
Knowledge
Confidentiality Issues
Data Protection
English language - ability to communicate well with others at all levels, both verbally and written
Competent at using Microsoft applications
Skills
Works well under pressure and to strict deadlines
Works on their own initiative
Ability to multi-task
Team player
Good interpersonal skills
Ability to think laterally
Calm
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name East Suffolk and North Essex NHS Foundation Trust
£24,071 to £25,674 a year per annum pro rata
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We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective support service to the clinicians, patients & medical secretaries. The ideal candidate will have attention to detail, excellent communication skills, and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest. You should have a good level of clerical experience and good working knowledge of IT systems, although full training in the use of our systems will be provided. In this department, you will be fully supported by management with regular training and development to help further your career.
(Internal candidates will be offered a secondment contract.)
Main duties of the job You will undertake a full range of secretarial and administrative duties for the Urology team including:
Receive and open mail
Perform routine tasks on your own initiative
Type general correspondence, clinic letters, discharge summaries, reports
Receive dictation via Big Hand and upload letters to Evolve
Update patient pathway following clinic appointments
Manage the non-admitted PTL
Assist Department Lead with Choose & Book Process
Answer telephone and deal with enquiries, convey messages
Maintain efficient filing system
Ad-hoc duties as delegated by Department Lead
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics, and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals, we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Job responsibilities For full details of the responsibilities and duties of this role, please see the attached job description.
Person Specification Experience
Excellent clerical/secretarial background, with proven experience
Microsoft applications
Work involving contact with members of the public
NHS experience
PAS experience
Qualifications
RSA/OCR 2-3 Text Production / Word Processing
Medical Terminology
GCSEs, grade C or above (or equivalent), including English & Maths
ECDL
AMSPAR
BigHand experience
Knowledge
Confidentiality Issues
Data Protection
English language - ability to communicate well with others at all levels, both verbally and written
Competent at using Microsoft applications
Skills
Works well under pressure and to strict deadlines
Works on their own initiative
Ability to multi-task
Team player
Good interpersonal skills
Ability to think laterally
Calm
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name East Suffolk and North Essex NHS Foundation Trust
£24,071 to £25,674 a year per annum pro rata
#J-18808-Ljbffr
