Dilston Medical Centre is a friendly but busy practice with over 9000 patients based in Dilston. With a clinical team consisting of GPs, Practice Nurses, HCA, Advanced Practitioner and ANP, we need an additional secretary to support our current part-time Medical Secretary. A working knowledge of SystmOne, C&B, 2WW and coding is essential. The role will be split between Reception and Secretarial depending on need with secretarial taking priority. Line Management will be via the Patient Services Administrator who is available for further information.
Main duties of the job
Working Knowledge of the following is essential: SystmOne Appointment Booking SNOMED Coding Choose & Book 2WW referrals Medical Terminology Care Navigation Process Statutory training will be provided through the Bluestream Academy and in-house training. Job responsibilities
Provide an efficient word processing service for GPs, including the typing of letters, patient referrals and recording them on SystmOne. Type letters using eReferral (Choose and Book). Follow up any outstanding referrals. Administer the referral process, making appointments using Choose and Book where necessary and to make private appointments where appropriate. Maintain appropriate and relevant filing and administrative systems so that written or computer information is easily accessible and secure. Monitor the practice's overall referral rate with weekly statistical reports to the practice Manager. Deal effectively and quickly with all appropriate patient and/or clinician-initiated queries relating to eReferral appointments, referrals, etc. Ensure all 2-week referrals are processed in a timely manner and monitor compliance. Work alongside the existing secretarial team and provide support to the reception or administration team as needed. Assist with the gathering of statistics and information when required. This list is not exhaustive and may include any other tasks as required by the Partners and/or Practice Manager. Person Specification
Experience
Working knowledge of the clinical systems SystmOne, SNOMED Coding, Choose and Book, 2 Week Wait referrals is essential. If you are currently a patient with Dilston and are successful in your application, you (and immediate family) will be required to register at another practice. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experience, NHS Pension available.
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Working Knowledge of the following is essential: SystmOne Appointment Booking SNOMED Coding Choose & Book 2WW referrals Medical Terminology Care Navigation Process Statutory training will be provided through the Bluestream Academy and in-house training. Job responsibilities
Provide an efficient word processing service for GPs, including the typing of letters, patient referrals and recording them on SystmOne. Type letters using eReferral (Choose and Book). Follow up any outstanding referrals. Administer the referral process, making appointments using Choose and Book where necessary and to make private appointments where appropriate. Maintain appropriate and relevant filing and administrative systems so that written or computer information is easily accessible and secure. Monitor the practice's overall referral rate with weekly statistical reports to the practice Manager. Deal effectively and quickly with all appropriate patient and/or clinician-initiated queries relating to eReferral appointments, referrals, etc. Ensure all 2-week referrals are processed in a timely manner and monitor compliance. Work alongside the existing secretarial team and provide support to the reception or administration team as needed. Assist with the gathering of statistics and information when required. This list is not exhaustive and may include any other tasks as required by the Partners and/or Practice Manager. Person Specification
Experience
Working knowledge of the clinical systems SystmOne, SNOMED Coding, Choose and Book, 2 Week Wait referrals is essential. If you are currently a patient with Dilston and are successful in your application, you (and immediate family) will be required to register at another practice. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Depending on experience, NHS Pension available.
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