We are looking for a professional Medical Support Secretary to join our friendly team at the West of England Specialist Gender Identity Clinic.
The applicant must be experienced and competent in IT and be aware of the need for patient confidentiality. Knowledge of medical terminology is an advantage.
We are a friendly team, the office is busy, and the work is interesting and varied.
Our administrators are a vital part of our team. With our clinic being a nation-wide service, we literally couldn't provide high quality care without them; and that's where you come in. If you have good keyboard, administration and computer skills along with a good telephone manner and enjoy liaising between team members and services in a busy environment, then this is the opportunity for you.
Main Duties of the Job
This role is interesting and varied; from generating assessment and follow-up letters, providing support to the medics, organising appointments, uploading of patient records and any ad hoc duties. About Us
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of co-production, involving patients, families & carers in everything we do. Our Values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trust's core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part-time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Job Responsibilities
Please see the attached Job Description and Person Specification which will provide further information on this role. Qualifications
Essential RSA 3 Word Processing or equivalent level of experience in practice NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development Desirable ECDL (European Computer Driving Licence). Shorthand or Speedwriting AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification Experience
Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required Experience of working as part of a team Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills Experience of general office routine and filing systems Previous NHS experience of working in a Healthcare or Social Care administrative setting Experience of Audio transcription Desirable Previous experience in a Medical Secretarial role
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This role is interesting and varied; from generating assessment and follow-up letters, providing support to the medics, organising appointments, uploading of patient records and any ad hoc duties. About Us
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of co-production, involving patients, families & carers in everything we do. Our Values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trust's core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part-time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. Job Responsibilities
Please see the attached Job Description and Person Specification which will provide further information on this role. Qualifications
Essential RSA 3 Word Processing or equivalent level of experience in practice NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent Evidence of continuing professional and personal development Desirable ECDL (European Computer Driving Licence). Shorthand or Speedwriting AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification Experience
Essential Excellent organisational skills. Ability to prioritise workload and adapt to change when required Experience of working as part of a team Previous experience of working within an administrative or secretarial team Experience of dealing with confidential and complex information Ability to take accurate formal and informal minutes Demonstrate good numeracy and literacy skills Experience of general office routine and filing systems Previous NHS experience of working in a Healthcare or Social Care administrative setting Experience of Audio transcription Desirable Previous experience in a Medical Secretarial role
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