Meeting and Events Operations Supervisor

·
Full time
Location: Bristol
· ·
Would you like to work for a company that gives you:

£250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply

Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

Meals provided whilst on shift

Sales incentives and initiative rewards

Discounted / Free use of leisure facilities – “Hotel specific”

Free Car Parking – “Hotel specific”

Stays in our hotels at discounted prices

Even free stays in our hotels as one of our rewards & recognition incentives

Opportunities for your personal development within the Hotel Group Brand Portfolio

Fully funded apprenticeships – T&C’s apply

Annual Holidays entitlements inclusive of Bank Holidays

Opportunity to buy additional holiday entitlements

Pension enrolment

Does the below sound like you?

Passionate and willing to learn

Positive attitude and someone who makes our guests smile

Genuinely friendly and caring

Enjoys working as part of a team

Ambitious and hard working

Excellent standards

Good organisational / time management skills

Resilient, creative, able to multitask and can work under pressure

Good command of English language to enable communication with the kitchen team

Ability to work morning, afternoon/evening, and weekends

Passion for food and able to deliver exceptional customer experiences all the time

Klarent Hospitality are recruiting for a Meeting and Events Operations Supervisor

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

The Role:

As a Meeting and Events Operations Supervisor, you are responsible for supervising Meeting and Events operations to deliver an excellent Guest and Member experience. A Meeting and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise Meeting and Events operations

Communicate and delegate in line with daily function sheets

Able to work in all areas of Meeting and Events including Bar, Restaurant, and Room Service

Welcome guests in a polite and friendly manner

Follow cash handling procedures

Manage guest queries in a timely and efficient manner

Ensure cleanliness of work areas

Plan, organise and control the daily operations

Ensure compliance of brand standards

Represent needs of the team

Assist Food and Beverage with achieving financial targets

Assist Meeting and Events Manager with training and developing the team

Assist with annual and mid-year appraisals with team members under your responsibility

Comply with hotel security, fire regulations and all health and safety legislation

Comply with local licensing laws

Be environmentally aware

Assist other departments wherever necessary and maintain good working relationships

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