At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.
Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the
Customer first
, have a
Can do
attitude to make change happen, and stay
Curious
to make sure we get things right. We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. The Mental Health Housing Support Worker role:
We have an exciting opportunity for a
Mental Health Housing Support Worker
to join us! As our Mental Health Housing Support Worker you will work collaboratively with tenants to provide a range of practical and emotional support and interventions in order to manage their tenancy. This support aims to reduce the risk of tenancy failure, reduce the risk of anti-social behaviour, and improve a tenant’s ability to maintain their tenancy long term. You’ll also use creative and empowering interventions to support people you are working with around their multiple needs which are impacting on their ability to maintain a tenancy. Key duties and responsibilities of our Mental Health Housing Support Worker:
Support customers presenting with low level mental health issues to address multiple needs which are impacting on their ability to maintain and sustain a tenancy. Undertake assessments with tenants and offer a package of support, by developing support plans with tenants, carrying out effective reviews of these plans, and giving clear goals and directions. Provide emotional support through face-to-face visits and offer a range of various interventions to the tenant to address their needs, ensuring they are meaningful, respectful and promote self-determination and confidence. Provide practical support to ensure income maximisation, i.e., benefit applications, providing supporting information for claims, working with creditors to address debt issues etc. Provide a point of contact for the Neighbourhood teams and other relevant officers who have identified tenants they feel may have unmet low level mental health needs. Work closely with mental health provision in Barnsley in order to link individuals with more complex mental health issues to specialist services. Ensure records and other information systems are completed accurately and within agreed timescales. Take all reasonable precautions to ensure the health and safety of customers and self, producing understanding and following risk assessments as instructed. What we’re looking for in our Mental Health Housing Support Worker:
NVQ Level 3 in Housing, Social Work, Health or equivalent; or relevant experience in a similar role. Commitment to enabling and empowering service users to become fully engaged with the service. Be self-motivated, enterprising and able to use own initiative working under own supervision and organising own workload. Ability to prioritise work, meet deadlines and work in a highly pressurised environment with sometimes conflicting demands. The ability to be creative, innovative and have excellent problem-solving skills taking ownership of the problems and actively seeking appropriate solutions. The ability to maintain service confidentiality. What you might be asking is, why work for us?
We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Further Information
This post requires a Basic Criminal Record Check. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. CVs will not be accepted.
#J-18808-Ljbffr
Customer first
, have a
Can do
attitude to make change happen, and stay
Curious
to make sure we get things right. We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. The Mental Health Housing Support Worker role:
We have an exciting opportunity for a
Mental Health Housing Support Worker
to join us! As our Mental Health Housing Support Worker you will work collaboratively with tenants to provide a range of practical and emotional support and interventions in order to manage their tenancy. This support aims to reduce the risk of tenancy failure, reduce the risk of anti-social behaviour, and improve a tenant’s ability to maintain their tenancy long term. You’ll also use creative and empowering interventions to support people you are working with around their multiple needs which are impacting on their ability to maintain a tenancy. Key duties and responsibilities of our Mental Health Housing Support Worker:
Support customers presenting with low level mental health issues to address multiple needs which are impacting on their ability to maintain and sustain a tenancy. Undertake assessments with tenants and offer a package of support, by developing support plans with tenants, carrying out effective reviews of these plans, and giving clear goals and directions. Provide emotional support through face-to-face visits and offer a range of various interventions to the tenant to address their needs, ensuring they are meaningful, respectful and promote self-determination and confidence. Provide practical support to ensure income maximisation, i.e., benefit applications, providing supporting information for claims, working with creditors to address debt issues etc. Provide a point of contact for the Neighbourhood teams and other relevant officers who have identified tenants they feel may have unmet low level mental health needs. Work closely with mental health provision in Barnsley in order to link individuals with more complex mental health issues to specialist services. Ensure records and other information systems are completed accurately and within agreed timescales. Take all reasonable precautions to ensure the health and safety of customers and self, producing understanding and following risk assessments as instructed. What we’re looking for in our Mental Health Housing Support Worker:
NVQ Level 3 in Housing, Social Work, Health or equivalent; or relevant experience in a similar role. Commitment to enabling and empowering service users to become fully engaged with the service. Be self-motivated, enterprising and able to use own initiative working under own supervision and organising own workload. Ability to prioritise work, meet deadlines and work in a highly pressurised environment with sometimes conflicting demands. The ability to be creative, innovative and have excellent problem-solving skills taking ownership of the problems and actively seeking appropriate solutions. The ability to maintain service confidentiality. What you might be asking is, why work for us?
We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including: Agile Working Packages Excellent Pension Scheme Discounted Gym Membership Health & Wellbeing Checks Fantastic Training and Development Opportunities Further Information
This post requires a Basic Criminal Record Check. Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community. CVs will not be accepted.
#J-18808-Ljbffr
