SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.
Operations Manager Responsibilities:
Responsible and accountable for all activities related to operations, service delivery, and productivity to ensure all necessary requirements are met.
Oversees the development and improvement of processes to meet objectives and is responsible for managing talent, facilities, total service delivery, and safety programs.
DISPLAY
Behaviours: Focuses on Service - Does things right the first time. Delivers high-quality on time. Acts with Courage and Integrity - Operates with honesty and without compromising Matthews/SGK’s core values. Demonstrates Accountability - Takes ownership of work and outcomes, makes sound decisions, and follows through with commitments. Builds Collaboration Through Trust - Involves and engages with others, working cooperatively and building collaborative solutions. Creates Value Through Improving Continuously - Looks for ways to drive efficiency, creative thinking, or operational excellence. Aligns Strategic Direction - Understands internal and external trends relevant to the business or function. Drives Results - Consistently achieving results, even under tough circumstances. Technical Capabilities: Business and Commercial Acumen - Significant understanding of the market and business environment that affects the assigned clients. Financial Acumen - Interpreting and applying understanding of key financial indicators to make better business decisions. Optimises Work Processes - Knowing the most effective and efficient processes to get things done. Build Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Decision Quality - Making good and timely decisions that keep the organisation moving forward. Pre-media and Print Services Technical Know-how - Understanding of effective Pre-media, Print Services, Photo Studio and/or digital production processes. Client Services and Solutions - Build and maintain effective relationships with internal and external clients, printers, and service providers. DELIVER
Bachelor’s Degree in Business Administration or related field Advanced degree (MBA, Master’s) preferred 8+ years progressive production experience; or equivalent combination of education and experience 5+ years in a leadership role (direct or indirect) Periodic travel either locally, nationally, and/or internationally may be required. High degree of proficiency in MS Office Suite, Outlook & Internet applications Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Solid understanding and application of mathematical concepts Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management Self-motivated with critical attention to detail, deadlines, and reporting Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team. At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
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Behaviours: Focuses on Service - Does things right the first time. Delivers high-quality on time. Acts with Courage and Integrity - Operates with honesty and without compromising Matthews/SGK’s core values. Demonstrates Accountability - Takes ownership of work and outcomes, makes sound decisions, and follows through with commitments. Builds Collaboration Through Trust - Involves and engages with others, working cooperatively and building collaborative solutions. Creates Value Through Improving Continuously - Looks for ways to drive efficiency, creative thinking, or operational excellence. Aligns Strategic Direction - Understands internal and external trends relevant to the business or function. Drives Results - Consistently achieving results, even under tough circumstances. Technical Capabilities: Business and Commercial Acumen - Significant understanding of the market and business environment that affects the assigned clients. Financial Acumen - Interpreting and applying understanding of key financial indicators to make better business decisions. Optimises Work Processes - Knowing the most effective and efficient processes to get things done. Build Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Decision Quality - Making good and timely decisions that keep the organisation moving forward. Pre-media and Print Services Technical Know-how - Understanding of effective Pre-media, Print Services, Photo Studio and/or digital production processes. Client Services and Solutions - Build and maintain effective relationships with internal and external clients, printers, and service providers. DELIVER
Bachelor’s Degree in Business Administration or related field Advanced degree (MBA, Master’s) preferred 8+ years progressive production experience; or equivalent combination of education and experience 5+ years in a leadership role (direct or indirect) Periodic travel either locally, nationally, and/or internationally may be required. High degree of proficiency in MS Office Suite, Outlook & Internet applications Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Solid understanding and application of mathematical concepts Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management Self-motivated with critical attention to detail, deadlines, and reporting Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team. At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
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