Microsoft 365 Specialist, West Malling

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Full time
Location: West Malling
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Job offered by: TN United Kingdom
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Category: IT & Technology
Cantium Business Solutions

Microsoft 365 Specialist

Location:

Kings Hill/Hybrid

We are seeking a skilled and motivated Microsoft 365 Specialist to join our Enterprise Services team at Cantium Business Solutions. As a key subject matter expert within the department, you will play a critical role in maximizing the benefits of the Microsoft 365 product suite for our customers, ensuring it aligns with best practices and delivers maximum value.

In this role, you will support the wider team, foster skill development, and help us keep pace with the latest M365 innovations. You will also be involved in large-scale infrastructure changes, delivering technical solutions, and ensuring security compliance. If you are passionate about Microsoft 365, technical leadership, and driving change, this is a fantastic opportunity to make an impact in a fast-paced and evolving service environment.

Key Responsibilities:

Develop and maintain an M365 service roadmap, tracking changes, introductions, and retirements while working with teams and customers to implement necessary actions.

Identify skill requirements for M365 functionality and create training plans to upskill the team.

Lead internal knowledge sharing, providing training to team members to build M365 expertise across the organization.

Provide technical leadership, working alongside the Enterprise Systems Team Manager to evaluate and plan team activities.

Contribute to project design by attending Technical Design Authority meetings and ensuring future services align with operational requirements.

Develop technical solutions based on industry best practices, maintaining network and security infrastructure integrity.

Lead large-scale infrastructure changes, from planning to implementation, related to M365 services.

Investigate complex issues, working with users, colleagues, and suppliers to resolve them.

Create and maintain essential documentation, including high-level and low-level design documents.

What we need:

A relevant Degree or equivalent experience in a relevant technical field.

Microsoft certifications (e.g., MS-102, MD-102, Microsoft 365 Certified: Administrator Expert) and/or ITIL qualifications.

Significant experience in a similar M365 lead role, delivering complex technical solutions.

Extensive experience configuring and maintaining M365 infrastructure.

Proven experience working on large-scale, high-impact projects.

Strong problem-solving and analytical skills.

Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.

Ability to create and document high and low-level designs.

Experience in managing M365 security measures and compliance.

What Cantium can offer you:

Minimum of 33 days holiday (including bank holidays).

Generous contributory pension scheme.

People-focused culture with excellent communication and development opportunities.

A wide range of workplace wellbeing services.

Electric Car Scheme.

About Cantium Business Solutions:

Cantium Business Solutions is a dynamic, customer-led back-office services provider, working with local government, education, and private sectors to deliver tailored solutions that meet their unique needs. We focus on insight and collaboration, helping organizations enhance their business priorities such as IT strategy, project management, and fully managed IT services.

About Commercial Services Group:

Commercial Services Group (CSG) is the UK’s largest local authority-owned trading company (LATCO), wholly owned by Kent County Council. With over £800m in annual revenue, CSG provides services to over 16,000 education and public sector customers globally.

At Cantium, we believe work should fit around life. Our flexible working approach allows you to strike the perfect balance between work and personal commitments. If you're ready to be part of an agile, forward-thinking team, we’d love to hear from you.

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