Randalls Way, Leatherhead KT22 7TW, UK Req #267
09 December 2024
Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023.
At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing.
BENEFITS:
Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Accounts Receivable Manager Team: Department: Finance PURPOSE OF JOB:
To ensure that the Microsoft CSP billing operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve billing queries and related issues. KEY RESPONSIBILITIES:
Understand and demonstrate a high level of understanding of all programmatic and operational aspects of the MS CSP programme. Provide internal and external support with regards CSP billing and invoice queries and resolve within defined SLAs. Understand billing and operational changes to the programme and assist in implementing processes to manage them where necessary. Assist with executing internal monthly CSP billing processes thus ensuring invoices are distributed in a consistent and timely fashion. Work with the Billing Analyst regarding continuous investigation, analysis, and improvement of CSP billing processes and become an expert in this area. Assist with training Account Managers and Sales support with basic and intermediate CSP billing training in line with role expectations. WIDER TEAM NETWORK
Internal: Accounts & Credit Control, Sales, Sales Support, MS Operations, MS Licensing, CloudSupport, Development and IT. External: End User Customers and Resellers, Microsoft. QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications: GCSE passes with minimum of A – C in maths. ESSENTIAL: Years of Experience DESIRABLE: Advanced excel skills. Excellent verbal and written communication skills. Attention to detail and accuracy. Excellent time management and multi-tasking skills. MEASURES & GOALS
OBJECTIVE MEASURE FREQUENCY A full on-boarding and training programme has been developed with areas of knowledge and tasks broken down into levels of difficulty to ensure expectations are clear. This will be reviewed consistently, and progression discussed on a weekly basis. For the first 6 months leading to probation, monthly objectives will be set in writing and recorded in the training plan once on-boarding is complete.
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Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85+ charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Accounts Receivable Manager Team: Department: Finance PURPOSE OF JOB:
To ensure that the Microsoft CSP billing operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve billing queries and related issues. KEY RESPONSIBILITIES:
Understand and demonstrate a high level of understanding of all programmatic and operational aspects of the MS CSP programme. Provide internal and external support with regards CSP billing and invoice queries and resolve within defined SLAs. Understand billing and operational changes to the programme and assist in implementing processes to manage them where necessary. Assist with executing internal monthly CSP billing processes thus ensuring invoices are distributed in a consistent and timely fashion. Work with the Billing Analyst regarding continuous investigation, analysis, and improvement of CSP billing processes and become an expert in this area. Assist with training Account Managers and Sales support with basic and intermediate CSP billing training in line with role expectations. WIDER TEAM NETWORK
Internal: Accounts & Credit Control, Sales, Sales Support, MS Operations, MS Licensing, CloudSupport, Development and IT. External: End User Customers and Resellers, Microsoft. QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications: GCSE passes with minimum of A – C in maths. ESSENTIAL: Years of Experience DESIRABLE: Advanced excel skills. Excellent verbal and written communication skills. Attention to detail and accuracy. Excellent time management and multi-tasking skills. MEASURES & GOALS
OBJECTIVE MEASURE FREQUENCY A full on-boarding and training programme has been developed with areas of knowledge and tasks broken down into levels of difficulty to ensure expectations are clear. This will be reviewed consistently, and progression discussed on a weekly basis. For the first 6 months leading to probation, monthly objectives will be set in writing and recorded in the training plan once on-boarding is complete.
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