About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.
The Role:
The Senior Technical Analyst supports the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolve in line with product roadmaps. Day to day, the role will perform proactive maintenance activities, mitigation of operational risks, management of integrations, delivery of level 3 technical incident resolution along with the delivery of continuous improvements.
What You'll Do:
Technical incident resolution for Telent's Corporate Application estate. Day to day monitoring of integration and batch process processes, remediating errors swiftly to mitigate business impact. Development of new technical solutions. Researching problems, identifying causes, and recommending corrective measures. Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk assessments with remediation plans to reduce overall technical risk position. Delivery of continuous improvement to evolve the application service. Day to day administration of corporate applications. Creation of technical documentation to assist software development lifecycle and core ITIL processes.
Who You Are:
The ideal candidate will have previous experience within a similar role and be able to demonstrate their ability to analyse business needs, design, and implement technical integration solutions that improve business efficiency and productivity.
Key Requirements: Broad knowledge of IT infrastructure and application platforms and operating systems. Strong technical knowledge across all components of applications technology. Strong experience with Oracle or Microsoft technical integration products. Experience to review work for quality, accuracy and relevance. Strong interpersonal skills to be able to work with Telent staff at all levels. Good written skills needed to complete documentation and communicate effectively. Strong investigative and solution-finding skills. Customer focused to ensure that business requirements and expectations are effectively managed, and incidents & problems are resolved in a timely manner. Hands-on experience of implementing or assisting enterprise technologies such as Microsoft Power Platform, Oracle Integrations (OIC), Visual Basic (VBCS), OTBI.
What We Offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The Additional Benefits with this Role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually. Company pension scheme. A range of family-friendly policies. Occupational health support and wellbeing Portal. Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Learn More About Telent:
We're passionate about creating an environment that champions diversity, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #J-18808-Ljbffr
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.
The Role:
The Senior Technical Analyst supports the delivery of our Enterprise Application service, ensuring our technologies remain fully supported and evolve in line with product roadmaps. Day to day, the role will perform proactive maintenance activities, mitigation of operational risks, management of integrations, delivery of level 3 technical incident resolution along with the delivery of continuous improvements.
What You'll Do:
Technical incident resolution for Telent's Corporate Application estate. Day to day monitoring of integration and batch process processes, remediating errors swiftly to mitigate business impact. Development of new technical solutions. Researching problems, identifying causes, and recommending corrective measures. Recognising technical inefficiencies, creating technical solutions to remediate. Actively participate in project implementations, including design review, system testing and configuration. Regular risk assessments with remediation plans to reduce overall technical risk position. Delivery of continuous improvement to evolve the application service. Day to day administration of corporate applications. Creation of technical documentation to assist software development lifecycle and core ITIL processes.
Who You Are:
The ideal candidate will have previous experience within a similar role and be able to demonstrate their ability to analyse business needs, design, and implement technical integration solutions that improve business efficiency and productivity.
Key Requirements: Broad knowledge of IT infrastructure and application platforms and operating systems. Strong technical knowledge across all components of applications technology. Strong experience with Oracle or Microsoft technical integration products. Experience to review work for quality, accuracy and relevance. Strong interpersonal skills to be able to work with Telent staff at all levels. Good written skills needed to complete documentation and communicate effectively. Strong investigative and solution-finding skills. Customer focused to ensure that business requirements and expectations are effectively managed, and incidents & problems are resolved in a timely manner. Hands-on experience of implementing or assisting enterprise technologies such as Microsoft Power Platform, Oracle Integrations (OIC), Visual Basic (VBCS), OTBI.
What We Offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The Additional Benefits with this Role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually. Company pension scheme. A range of family-friendly policies. Occupational health support and wellbeing Portal. Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Learn More About Telent:
We're passionate about creating an environment that champions diversity, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #J-18808-Ljbffr
