Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.
Are you enthusiastic about design and eager to make an impact at a global company that empowers consumers? Join us at Trustpilot as a Mid-Level Product Designer in our Consumer Team. This is your opportunity to shape the experiences of millions of users and contribute to a product that makes a difference. If you’re a creative problem-solver who thrives in a fast-paced environment, we’d like to have you on board!
As a Mid-Level Product Designer (Designer I) on the Consumer Team, you’ll work collaboratively with product managers, designers, and engineers to create user-centric solutions that amplify the voice of our customers. You’ll play a critical role in delivering delightful and accessible designs that meet both user needs and business goals. You’ll be working on projects that range from concepting and wireframing to prototyping and final execution.
What you’ll be doing:
- Collaborate with cross-functional teams to understand product requirements and present multiple design paths
- Use research and customer feedback to inform design decisions and influence future roadmaps, ensuring we are building for real-world needs
- Collaborating with senior designers and product managers in bringing larger strategic initiatives to life, supporting with mocks, decks, and documentation
- Develop a deep understanding of Trustpilot’s design principles and use industry patterns to inspire your work
- Prototype ideas to illustrate complex user flows and bring your designs to life.
- Present your work to stakeholders with confidence and clarity, fostering a collaborative environment
- Deliver high-quality work consistently, sometimes even ahead of schedule.
- Identify opportunities to improve processes and bring them to the team’s attention.
- Advocate for accessibility and inclusivity, ensuring all designs support diverse user groups effectively
Who You Are:
- You have a solid portfolio showcasing experience in product design, ideally in a consumer-facing digital environment
- You have a foundational understanding of user experience principles, with a keen eye for details
- You’re comfortable working in a SaaS, agile environment and are familiar with Figma or similar design tools
- You’re curious and open to learning, always seeking out new methods to elevate your design process
- You have advanced communication skills and can articulate your ideas effectively to a range of stakeholders
What's in it for you?
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
