Flexible/Hybrid Salary:
Competitive, with potential for performance-based increases Contract:
Full-time, Permanent Are you a skilled project manager with a passion for delivering high-quality care services? iCare Living is looking for a dynamic
Mobilisation Manager
to oversee the launch of new care packages and services across our growing regions. This critical role involves ensuring a seamless start-up process, from referral to implementation, while maintaining strong relationships with commissioning groups and delivering excellence in care. Key Responsibilities: Strategic Oversight and Planning: Collaborate with the Senior Management Team (SMT) to direct the launch of new business regions. Build and maintain relationships with commissioning groups, working closely with Business Development Managers (BDM), Operations Managers, and Care Managers to address potential challenges proactively. Coordinate weekly regional meetings to discuss new and existing clients, updating the pipeline of opportunities. Ensure all contacts and actions are documented in the CRM, providing live updates to the SMT. Client Referral and Assessment Process: Manage new client referrals, discussing initial details during morning and weekly meetings. Work with the Finance Team to agree on costings aligned with the rate card and operational requirements. Oversee pre-assessments conducted by Operations and Clinical teams to determine viability, ensuring deadlines are met. Communicate acceptance or declination outcomes to commissioning bodies while maintaining relationships for future opportunities. Accepted Client Journey: Direct recruitment efforts to meet specific client needs, such as gender preference or driving requirements, in collaboration with Recruitment Consultants and Operations Teams. Oversee the creation of care plans by the Clinical Team, ensuring alignment with pre-assessment findings and client input. Identify and plan training requirements, ensuring readiness for care delivery deadlines. Coordinate risk assessments with Clinical and Operations Teams, ensuring final sign-off by the Regional Manager (RM). Project Implementation and Handover: Lead the start-up of new packages, providing oversight and support to Operations and Care Managers. Monitor the first two weeks of the package to ensure a smooth transition and address any issues, reporting updates to commissioners. Handover full oversight to the Operations Manager and RM from week two onward, maintaining a strong focus on compliance and service excellence. Requirements: Proven experience in project management within the healthcare or social care sector. Strong understanding of care package mobilisation, including assessment, recruitment, and compliance processes. Exceptional communication and stakeholder management skills, with the ability to engage at all levels. Highly organized with the ability to meet tight deadlines while ensuring quality standards. Proficiency in using CRM tools for pipeline management and reporting. Why Join iCare Living? Be part of a rapidly growing organisation with opportunities to shape new regions and services. Work in a collaborative and supportive environment, making a real impact in people’s lives. Competitive salary with performance-based growth opportunities. Flexible working options to suit your lifestyle. Apply Today! Ready to take on a leadership role and make a difference in care delivery? Join iCare Living’s mission to deliver exceptional care across the community. Job Type:
Full-time Benefits: Company events Company pension On-site parking Referral programme Schedule: Monday to Friday Licence/Certification: Driving Licence (preferred) Work Location:
Hybrid remote in Birmingham B44 8HX
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