Post Offer Case Manager
Kings Hill, Kent
£26,200
Are You Ready to Kickstart Your Career in the Mortgage Industry?
Do you pride yourself on being supremely organised, thrive in a fast-paced environment, with great communication skills?
Is attention to detail your forte?
If you are looking to start your career in the Mortgage Industry with a company that values and invests in training its new starters, this role is calling your name. They embrace adaptability, openness, and honesty, setting the foundation for their success and yours.
As a Post Offer Case Manager, you will:
Liaise with internal underwriting, finance and risk teams as well as external solicitors and Mortgage Brokers to ensure that all compliance standards are met when processing mortgage applications. Build and nurture relationships with clients, acting as the first point of contact with any queries on all mortgage applications from Offer stage to Completion. Communicate effectively with mortgage brokers, providing updates and resolving queries to smooth the path from application to offer. Collaborate with the underwriting and risk team, ensuring that mortgage requirements and conditions are met and updated. Handle incoming and outgoing calls with professionalism. Action emails promptly to ensure every case progresses seamlessly. Input, update and maintain data on the system to show the current stage of each case.
Key Requirements: Highly organised, with a knack for handling a variety of tasks in a fast-paced environment. A team player who is also comfortable working independently to achieve excellent results. Customer service experience. Participation as a team member. General financial and/or mortgage knowledge is desirable but not essential. Experience in the financial sector or conveyancing is preferred.
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Kings Hill, Kent
£26,200
Are You Ready to Kickstart Your Career in the Mortgage Industry?
Do you pride yourself on being supremely organised, thrive in a fast-paced environment, with great communication skills?
Is attention to detail your forte?
If you are looking to start your career in the Mortgage Industry with a company that values and invests in training its new starters, this role is calling your name. They embrace adaptability, openness, and honesty, setting the foundation for their success and yours.
As a Post Offer Case Manager, you will:
Liaise with internal underwriting, finance and risk teams as well as external solicitors and Mortgage Brokers to ensure that all compliance standards are met when processing mortgage applications. Build and nurture relationships with clients, acting as the first point of contact with any queries on all mortgage applications from Offer stage to Completion. Communicate effectively with mortgage brokers, providing updates and resolving queries to smooth the path from application to offer. Collaborate with the underwriting and risk team, ensuring that mortgage requirements and conditions are met and updated. Handle incoming and outgoing calls with professionalism. Action emails promptly to ensure every case progresses seamlessly. Input, update and maintain data on the system to show the current stage of each case.
Key Requirements: Highly organised, with a knack for handling a variety of tasks in a fast-paced environment. A team player who is also comfortable working independently to achieve excellent results. Customer service experience. Participation as a team member. General financial and/or mortgage knowledge is desirable but not essential. Experience in the financial sector or conveyancing is preferred.
#J-18808-Ljbffr
