Due to business growth, our Oxford based client in the Print & Media Industry is looking for a Multilingual 1st Line Customer Service Support person. The successful candidate will have 1-2 years’ experience in Customer Service. This is a multilingual role, so additional language fluency is essential. Salary would be in the region of £25K plus an excellent benefits package for the right candidate.
Primary Responsibilities:
Liaising with enquiries from clients across Europe.
Logging calls and escalating where necessary.
Providing solutions as the first point of contact.
Language Skills:
Fluency in at least 2 languages is essential, with English as either a first or second language. The required languages include:
Danish
French
German
Spanish
Required Skillset/Knowledge:
Excellent Telephone Manner
High Level of Accuracy and Precision
Exceptionally Organised
Excellent Verbal and Written Communication
Motivated
Team Player
If you believe you have the right experience and previous track record to successfully deliver in this role, then please apply quickly to be shortlisted.
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