National Sales Manager for NSS Group
Flexible location national travel will be frequently required
The Business
NSS Group is a specialist services supplier. From building maintenance to window and technical cleaning platform hire and equipment testing selfdelivered services anywhere in the UK. The NSS group was formed by the merger of a number of large successful businesses to create one super group which gives our clients a service which is truly nationwide.
Your Role Main Purpose of the Job
To Deliver New Business Revenue and Profit from within a specified geographical territory and/or target sector in line with the Group Sales & Marketing Strategy. To account develop specific nominated existing customers with a view to cross sell and up sell services where appropriate which in turn will deliver additional Business Revenue and Profit from those customers in line with the Group Sales & Marketing Strategy. To achieve all agreed targets in line with the Group Budget and Sales Activity plans. To promote the NSS brand to all customers competitors and staff alike.
Your job will include:
- Selfgenerate appropriate levels of activity on a daily/weekly/monthly basis to ensureachievement of activity and New Business sales targets paying particular attention topersonal ratios regarding appointment/quote/order.
- Delivery of the sales plan as agreed with the Group Commercial Director to identify targetand acquire new business across the Geography/Sector of responsibility.
- Devise and agree with the Group Commercial Director a strategic account development &sales plan to identify target and acquire additional business from the nominatedcustomer(s)
- Working upon own initiative completing bids & tender responses with assistance of theSales Support to support the customer in its growth plans
- Deliver and where possible exceed results in line with agreed budgets and strategies
- Identify key players within the customer organisation and support operations inunderstanding how each relationship works and who reports to whom
- To work in a collaborative manner while supporting operational colleagues who areresponsible for delivering the service to the nominated account to ensure that key relationships are used effectively to leverage additional business from the account
- Prepare and deliver quotations and proposals accurately and on time and in line withcompany administrative and operations procedures constantly seeking to improve onprevious versions to ensure NSS stays at the forefront of the marketplace
- Using CRM system report on all aspects of individual sales and account developmentactivity in a timely and accurate manner paying particular attention to activity reportsprospects and pipelines as agreed from time to time
- Promote best practice in sales delivery in all propositions and working practices. Ensure thatcontinuous improvement forms part of every day and that NSS is seen as a company at theforefront of innovation
- Assist with developing the NSS brand within the industry and wider marketplace so that itbecomes synonymous with Safety Quality & Excellence
- To present management information to major customers and to support Operations inmanaging customer requirements and expectations
Requirements of the role:
- A Level calibre with very good verbal and written presentation skills
- Sales and/or Account Development experience essential with the ability to understand largecomplex FM or Property Management companies and to create account plans to deliver growth
- Experience in the Facility Services industry
- Experience within other service sectors or the knowledge of selling complex service solutions
- Intermediate computer skills (Microsoft Office packages)
- Commercial awareness profit focused and capable of engineering solutions to complexproblems working at multilevels within customer organisations
- Resilient and persistent able to establish a credible profile with Customers and within NSS
- Profit and results driven
- Able to develop solid relationships and work with operational colleagues to ensure clarity ofcustomer expectations throughout NSS
- Able to help identify market and customer trends and propose strategies to achieve success
- A positive and collaborative approach to work
- Full driving licence
- Strong work ethic
Benefits:
- Death in service
- Career progression opportunities
- 25x days holiday bank holidays
- Auto enrolment pension plan
- Free office refreshments
- Car allowance 6000 per annum
- Free onsite parking
- Medicash health cash plan with discount on dental health screening gym discount store discounts specialist consultations and much more
- Monthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailers
- Trade Point Card which will enable you to get 10% off at any B&Q
- Day off for your birthday after length of service
- Eye care vouchers
- Referral bonus scheme
NSS Core Competencies
>>> The safest way
Always works safely in accordance with NSS QHSE (quality health safety and environmental) policies and process.
Takes personal responsibility in reporting incidents or challenging behaviours which are potentially unsafe.
>>> Continuous improvement
Open and flexible to change/improvement initiatives.
Actively seeks opportunities for learning development advancing experience to improve both self and our business.
Demonstrates resilience when faced with obstacles and learns quickly from mistakes.
Shares ideas skills and knowledge.
>>> Working together
Selfmotivated to work solo but equally comfortable working within a team and collaborating with others.
Seeks support/advice when appropriate.
Respectful of all customers and colleagues. Be patient polite approachable and helpful.
Communicates well with others. Communicates clearly and accurately both verbally and in writing.
>>> Dependable service
100% focused on what our customers need dedicated to meeting requirements quickly reliably and exceeding expectation wherever possible.
Passionate about the provision of high standards of service. Personally organised with attention to detail and a commitment to quality.
Builds effective and professional relationships with customers and colleagues based on trust and via authenticity/integrity.
Dedicated enthusiastic and full of positive energy.
>>> Empowering people
Prepared to problem solve make fast decisions which add value to the customer experience
Actively listens to the needs/requirements of customers and colleagues. Suggests/provides appropriate solutions.
