Role - Non-Conformance Report (NCR) Facilitator
Location - Hybrid working between our Bridgwater site and home
Salary - £135 Per Day
Hours - Full Time, 37.5 hours per week - 7.5 hours per day 30 mins break
About the role
The role of the NCR Facilitator is to expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH). The role is to monitor several contracts to ensure that stakeholders in the process complete their activities within predetermined action and escalation time frames.
NCR Facilitators shall attend the NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary. Their other duties shall include but are not limited to:
Role Responsibilities
Producing Daily, weekly, monthly, and ad-hoc reporting to provide updates to stakeholders and senior management. Support the organisation and running of Quality Exceptions Panels, including scheduling meetings and recording minutes. Liaising between the Multi-Disciplinary Team, Suppliers, and CCIS admin to expedite any CCIS (PLM) tool technical issues. In charge of implementation and monitoring the NCR status report within their allocated Contracts. Production/Analysis of NCR KPI reports for stakeholders. Support NCR stakeholders to manage the NCR process in a timely manner. Ensure all Non-Conformance processing tool/s and management process issues are captured, monitored, and addressed. Expedite stakeholders to meet contractual obligations in terms of responses. Adhere to the 21-day procedure target for manufacturing NCRs and 28 days for site NCRs. Support tool enhancements, awareness & training, onboarding & issue support. Escalate where the NCR management procedure is not respected. Support access to Non-Conformance processing tool for all users.
Essential Skills Experience of proposing and implementing a variety of quality related solutions. Experience of interfacing with project teams, supply chain organisations and independent third parties. Problem-solving: Experience of interaction and resolving issues with a wide range of stakeholders in a multi-cultural environment. Continuous improvement.
Key Competencies INTEGRITY : Being always positive in approach, remaining calm and determined under pressure. IMPACT : Getting results and making things happen, ability to influence both internal and external audiences. INCLUSION : Building effective relationships, motivational to team members. INSPIRATION : Innovating and thinking laterally to assure effective organisational learning processes.
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Location - Hybrid working between our Bridgwater site and home
Salary - £135 Per Day
Hours - Full Time, 37.5 hours per week - 7.5 hours per day 30 mins break
About the role
The role of the NCR Facilitator is to expedite and support the timely completion of Non-conformance reports through the various steps of the online NCR management tool (CCIS/SWITCH). The role is to monitor several contracts to ensure that stakeholders in the process complete their activities within predetermined action and escalation time frames.
NCR Facilitators shall attend the NCR meetings for Contracts they are responsible for and provide support for accelerating the review where necessary. Their other duties shall include but are not limited to:
Role Responsibilities
Producing Daily, weekly, monthly, and ad-hoc reporting to provide updates to stakeholders and senior management. Support the organisation and running of Quality Exceptions Panels, including scheduling meetings and recording minutes. Liaising between the Multi-Disciplinary Team, Suppliers, and CCIS admin to expedite any CCIS (PLM) tool technical issues. In charge of implementation and monitoring the NCR status report within their allocated Contracts. Production/Analysis of NCR KPI reports for stakeholders. Support NCR stakeholders to manage the NCR process in a timely manner. Ensure all Non-Conformance processing tool/s and management process issues are captured, monitored, and addressed. Expedite stakeholders to meet contractual obligations in terms of responses. Adhere to the 21-day procedure target for manufacturing NCRs and 28 days for site NCRs. Support tool enhancements, awareness & training, onboarding & issue support. Escalate where the NCR management procedure is not respected. Support access to Non-Conformance processing tool for all users.
Essential Skills Experience of proposing and implementing a variety of quality related solutions. Experience of interfacing with project teams, supply chain organisations and independent third parties. Problem-solving: Experience of interaction and resolving issues with a wide range of stakeholders in a multi-cultural environment. Continuous improvement.
Key Competencies INTEGRITY : Being always positive in approach, remaining calm and determined under pressure. IMPACT : Getting results and making things happen, ability to influence both internal and external audiences. INCLUSION : Building effective relationships, motivational to team members. INSPIRATION : Innovating and thinking laterally to assure effective organisational learning processes.
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