Neighbourhood Officer
6-month Fixed Term contract
£38,844.00per annum (FTE)plus Essential car user allowance
37Hours per week
This role aims tocover schemes in Blaenau Gwentand EastCardiff
The opportunity:
As a Neighbourhood Officer, your primary responsibility is to deliver a high-quality, person-centred housing management service. You will work collaboratively with both internal and external partners to ensure that services are tailored to meet the unique needs of customers, facilitating their ability to sustain tenancies effectively. Playing a vital role in ensuring the provision of high-quality housing services that prioritise the needs and well-being of tenants. By embracing a compassionate, collaborative, and holistic approach, you will contribute to fostering stable and sustainable communities.
What we need from you:
Relevant Housing qualification or the ability to demonstrable housing knowledge and experience.
Sound knowledge and application of housing law, housing issues and legislation, including the Renting Homes Wales Act.
Knowledge of welfare benefits legislation.
An understanding of compassionate and modern housing management methodologies, such as restorative approaches, psychologically informed environments and trauma informed service models.
IT literate with ability to use a range of software & systems.
Understanding and experience of Equality and Diversity in service delivery.
Flexibility with working location – this role is based from our Head Office (CF24 1GG), but is a community-based role, travel and expenses to be discussed at interview.
What we will offer in return: Wellbeing support
Dedicated learning and development team
Free DBS
Onsite parking
26 Days Annual leave per annum(pro rata), plus bank holidays
Excellent work life balance
Agile working
Essential Car User Allowance
Perkbox discounts
What’s it like to work at Linc? Linc are passionate, ambitious, and respectful. We take pride in everything we do; we are creating a happier, healthier Wales. We are creating an environment for people to flourish; we offer training, support, and career opportunities. We offer great work life balance, competitive salaries, excellent benefits, wellbeing support and much more! Our customers are at the heart of everything we do, so in short – working at Linc is rewarding. Please see attached Job Description for more information about this role. What’s next? The advert will close at 23:45 on 1st September 2024 and interviews will be held on 6th September 2024. As this is a short-term role, we are ideally looking for someone who can start as soon as possible. If you are an internal applicant, please discuss this with your manager. We reserve the right to close the advert before this date once we are in receipt of sufficient applications or if we appoint before this date. Before you go… In trying to make our workforce more diverse, we adopt a Positive Action Rule to people from ethnic minority groups. This means that if you meet the selection criteria in the job advert and are from an ethnic minority community, you will be offered an interview, if you give consent for this rule to be applied to your application.
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Sound knowledge and application of housing law, housing issues and legislation, including the Renting Homes Wales Act.
Knowledge of welfare benefits legislation.
An understanding of compassionate and modern housing management methodologies, such as restorative approaches, psychologically informed environments and trauma informed service models.
IT literate with ability to use a range of software & systems.
Understanding and experience of Equality and Diversity in service delivery.
Flexibility with working location – this role is based from our Head Office (CF24 1GG), but is a community-based role, travel and expenses to be discussed at interview.
What we will offer in return: Wellbeing support
Dedicated learning and development team
Free DBS
Onsite parking
26 Days Annual leave per annum(pro rata), plus bank holidays
Excellent work life balance
Agile working
Essential Car User Allowance
Perkbox discounts
What’s it like to work at Linc? Linc are passionate, ambitious, and respectful. We take pride in everything we do; we are creating a happier, healthier Wales. We are creating an environment for people to flourish; we offer training, support, and career opportunities. We offer great work life balance, competitive salaries, excellent benefits, wellbeing support and much more! Our customers are at the heart of everything we do, so in short – working at Linc is rewarding. Please see attached Job Description for more information about this role. What’s next? The advert will close at 23:45 on 1st September 2024 and interviews will be held on 6th September 2024. As this is a short-term role, we are ideally looking for someone who can start as soon as possible. If you are an internal applicant, please discuss this with your manager. We reserve the right to close the advert before this date once we are in receipt of sufficient applications or if we appoint before this date. Before you go… In trying to make our workforce more diverse, we adopt a Positive Action Rule to people from ethnic minority groups. This means that if you meet the selection criteria in the job advert and are from an ethnic minority community, you will be offered an interview, if you give consent for this rule to be applied to your application.
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