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The IT Network Engineer is expected to combine responding to incidents, day-to-day administration, and technical project work on all systems supported by the Network Team, including but not limited to router and switch hardware, Firewall, Wi-Fi, and VoIP Services. The IT Network Engineer will take responsibility for ensuring the network services are operational, and that all incidents relating to these services are responded to and resolved in a timely manner.
The IT Network Engineer should be a self-motivated individual with a good understanding of complex technical environments and the technologies used, demonstrating excellent problem-solving skills with the tenacity to own and drive incidents through to resolution.
Job Title:
Network Engineer Working hours:
40 What You'll Be Doing: Establish and maintain effective relationships with the business users and Group IT teams, and facilitate communication and education between the two disciplines. Attend weekly team meetings and ‘project progress’ meetings as required. Liaise with 3rd Party Suppliers and report on their performance to feed into regular service reviews. Monitor incidents escalated by the IT Service Desk and ensure they are resolved in accordance with their priority and applicable SLAs, assigning ownership to other members of the team as required. Prioritise the day-to-day tasks that need to be undertaken by the IT Network Team, assigning them as required to other team members. What We're Looking For: A good knowledge of Cisco routing, switching, and Firewalling (ASA), ZBF, VPN, and IPS technologies. Experience of supporting small to medium WANs including those which use RIPv2, OSPF, EIGRP, and BGP. Experience of supporting small to medium LAN environments (LACP, MSTP, VRRP/HSRP). Experience of configuring and supporting VPN networks (RA VPN, L2L, DMVPN, eZVPN). Ability to relate business requirements to technical solutions. Strong analytical skills to quickly and accurately respond to reactive problems ensuring that the most appropriate course of action is taken. The Company: The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors, and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascias in over 30 markets around the world. We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity. To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people-first, digital leader and customer-focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day. We know our employees work tirelessly to make JD Sports the success it is today, and in turn, we offer them some amazing benefits: Staff Discount on qualifying purchases across Group retail stores and online. Discounted Gym membership. Personal development opportunities to learn and develop at work. Access to Apprenticeships and accredited qualifications.
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Network Engineer Working hours:
40 What You'll Be Doing: Establish and maintain effective relationships with the business users and Group IT teams, and facilitate communication and education between the two disciplines. Attend weekly team meetings and ‘project progress’ meetings as required. Liaise with 3rd Party Suppliers and report on their performance to feed into regular service reviews. Monitor incidents escalated by the IT Service Desk and ensure they are resolved in accordance with their priority and applicable SLAs, assigning ownership to other members of the team as required. Prioritise the day-to-day tasks that need to be undertaken by the IT Network Team, assigning them as required to other team members. What We're Looking For: A good knowledge of Cisco routing, switching, and Firewalling (ASA), ZBF, VPN, and IPS technologies. Experience of supporting small to medium WANs including those which use RIPv2, OSPF, EIGRP, and BGP. Experience of supporting small to medium LAN environments (LACP, MSTP, VRRP/HSRP). Experience of configuring and supporting VPN networks (RA VPN, L2L, DMVPN, eZVPN). Ability to relate business requirements to technical solutions. Strong analytical skills to quickly and accurately respond to reactive problems ensuring that the most appropriate course of action is taken. The Company: The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors, and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascias in over 30 markets around the world. We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity. To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people-first, digital leader and customer-focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day. We know our employees work tirelessly to make JD Sports the success it is today, and in turn, we offer them some amazing benefits: Staff Discount on qualifying purchases across Group retail stores and online. Discounted Gym membership. Personal development opportunities to learn and develop at work. Access to Apprenticeships and accredited qualifications.
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