At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto; it’s something we strive towards constantly through our work. Every day we deliver mission-critical services in a secure environment while promoting our people-first agenda, a real sense of community, and a healthy work-life balance. Our consistently positive customer feedback and continuous growth help us cement our place as one of the world’s leading IT solutions enterprises, enabling us to deliver services and solutions in both challenging and exciting situations.
We believe that hiring a diverse team is crucial to our success, and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognize that the people we employ are vital to providing a great customer experience. As such, we have a variety of training, support, and tools available to aid in your continual personal and professional development. Our ongoing goal is to drive innovation and modernize operations across the board, which includes furthering the skills of our colleagues. At DXC, building a better you builds a better us.
We have openings for experienced Network Engineers to join our team based in Erskine or Newcastle. This role is hybrid site-based, and due to customer requirements, the successful candidate must be eligible for UK Security clearance.
Duties and Responsibilities
NOC 3rd line engineering support, including but not limited to the following activities: Provide network-related support to DXC deployed test and verification lab environments located in Erskine. Networks implementation, test and verification of Node builds. Providing networking configurations. Staging of equipment. Physical patching. Carry out testing for BAU driven changes and provide associated test reports. Network configuration and design collateral management. Update and appropriately record documentation in the DXC / DXC Customer provided systems. Adhere to Project Enhancement Release (PER) processes as needed. Validate the configurations applied by 3rd parties to Nodes against the approved configuration. Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 2. Provide ad hoc, reactive support for high priority and short notice requests related to in-scope devices. Attend meetings as required by the business.
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NOC 3rd line engineering support, including but not limited to the following activities: Provide network-related support to DXC deployed test and verification lab environments located in Erskine. Networks implementation, test and verification of Node builds. Providing networking configurations. Staging of equipment. Physical patching. Carry out testing for BAU driven changes and provide associated test reports. Network configuration and design collateral management. Update and appropriately record documentation in the DXC / DXC Customer provided systems. Adhere to Project Enhancement Release (PER) processes as needed. Validate the configurations applied by 3rd parties to Nodes against the approved configuration. Escalation for incidents reported via the service management tools (SM9) for the in-scope devices as requested by NOC Level 2. Provide ad hoc, reactive support for high priority and short notice requests related to in-scope devices. Attend meetings as required by the business.
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