Department: Service Delivery - Technical Support Services
Employment Hours: Full time
Company Description
Telefónica Tech is a leading provider of innovative tech services for the B2B market with a worldwide presence and strategic hubs in Spain, Brazil, UK and Germany. The company helps leading brands and organisations across the UK and Ireland unlock the power of integrated technology for all businesses, bringing together in one place a unique combination of the best people, with the best tech and the best platforms in a simplified manner, to make a real difference to every business, every day. We have an end-to-end portfolio of market leading services and develop integrated technology solutions to accelerate tech adoption through its two core divisions of Tech Cyber security & Cloud and Tech Intelligence of Things. The company has a diverse, highly trained and globally located talent pool of over 2000 employees and serves more than 5.5m customers every day with a service reach in 175 countries. Its dynamic partner ecosystem includes over 300 cutting edge businesses, as well as strategic agreements with all market leaders. Job Description
The L2 Network Engineer will cover management, maintenance and support of network infrastructure, perimeter security systems and network management platforms. Key Responsibilities: Supporting network and security infrastructure (LAN / WAN / WLAN / Firewalls / Application/VPN, Delivery Controllers etc.) Day-to-day patching, maintenance and operation of the above in secure environments Continual improvement of the systems based on changing demands Liaising with various departments within the business Coordinating with 3rd party suppliers and partners to support, maintain and implement these systems In addition to the above duties and responsibilities the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: Experience of enterprise LAN/WAN/WLAN management Experience of Cisco, HPE, Aruba, Meraki and/or Juniper switching/wireless Experience of firewall technologies, particularly Fortinet, Cisco, Meraki and/or Juniper Cisco certification, preferably CCNA Fortinet certification Interpersonal Skills: Articulate and a clear communicator Ability to convey technical terms and definitions to non-technical personnel Experience in report writing Meticulous with excellent attention to detail Interested in Continual Service Improvement Able to multitask and handle large amounts of complex information Additional Information
Must have the right to live and work in the UK. Due to our location, access to own transport is essential. Must meet Security Clearance vetting requirements as this is a requirement of the role. Any offer would be conditional upon the successful candidate passing a full SC and NPPV3 vetting process. We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
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Telefónica Tech is a leading provider of innovative tech services for the B2B market with a worldwide presence and strategic hubs in Spain, Brazil, UK and Germany. The company helps leading brands and organisations across the UK and Ireland unlock the power of integrated technology for all businesses, bringing together in one place a unique combination of the best people, with the best tech and the best platforms in a simplified manner, to make a real difference to every business, every day. We have an end-to-end portfolio of market leading services and develop integrated technology solutions to accelerate tech adoption through its two core divisions of Tech Cyber security & Cloud and Tech Intelligence of Things. The company has a diverse, highly trained and globally located talent pool of over 2000 employees and serves more than 5.5m customers every day with a service reach in 175 countries. Its dynamic partner ecosystem includes over 300 cutting edge businesses, as well as strategic agreements with all market leaders. Job Description
The L2 Network Engineer will cover management, maintenance and support of network infrastructure, perimeter security systems and network management platforms. Key Responsibilities: Supporting network and security infrastructure (LAN / WAN / WLAN / Firewalls / Application/VPN, Delivery Controllers etc.) Day-to-day patching, maintenance and operation of the above in secure environments Continual improvement of the systems based on changing demands Liaising with various departments within the business Coordinating with 3rd party suppliers and partners to support, maintain and implement these systems In addition to the above duties and responsibilities the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity change the general character or level of responsibility to the post. Skills & Experience: Experience of enterprise LAN/WAN/WLAN management Experience of Cisco, HPE, Aruba, Meraki and/or Juniper switching/wireless Experience of firewall technologies, particularly Fortinet, Cisco, Meraki and/or Juniper Cisco certification, preferably CCNA Fortinet certification Interpersonal Skills: Articulate and a clear communicator Ability to convey technical terms and definitions to non-technical personnel Experience in report writing Meticulous with excellent attention to detail Interested in Continual Service Improvement Able to multitask and handle large amounts of complex information Additional Information
Must have the right to live and work in the UK. Due to our location, access to own transport is essential. Must meet Security Clearance vetting requirements as this is a requirement of the role. Any offer would be conditional upon the successful candidate passing a full SC and NPPV3 vetting process. We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
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