Network Engineer, Southampton

Social network you want to login/join with: The Service Provision team helps build BT’s biggest and fastest network. Within Service Provision, you will be responsible for the delivery of crucial elements of projects such as the replacement of the UK’s Public Switched Telephone Network (PSTN) with a fully digital network. On a daily basis, you will liaise with field engineers as well as other key stakeholders within the business. We are piloting innovative automation and AI initiatives that will change the way we work as a team. You will be a problem solver and part of a team that develops solutions for real-world programmes. This is an exciting opportunity for you to join a team that works on numerous products. It is an extremely varied role which will allow you to work on several areas of the network, developing skills and capabilities to support your personal growth and the BT Network Goals. You’ll work on key projects for National Critical Infrastructure, providing the network which keeps the nation safe and protected. Our commitments with Ofcom mean we have to be sensitive with the information we share and who we share it with; you’ll work with integrity and mindfulness to ensure we remain compliant. Our hybrid working model means you are expected to be in the office 3 days per week. This role is based in our Birmingham office. You'll have the following responsibilities: Providing technical network knowledge to design, test, platform, and operational teams. Having a working knowledge of the 21C network. Developing effective working relationships with internal stakeholders to explore opportunities for partnership. Using technical knowledge to support design, configuration, testing, and delivery. Also proposing improvements to processes and implementations on team equipment and networks. Representing BT to vendors and driving for solutions to technical problems. Ensuring the technical integrity of assigned project deliverables, including analysis and decomposition of requirements, designs, and development of new methodologies, along with reporting and volume tracking. Contributing to the implementation of key strategies and transformation activities in the team. Adhering to all team processes, such as Jira updates, timesheets, and team best practices. Troubleshooting and resolving issues in projects and completing customer requests. Executing the implementation of complex change in line with change management best practices and associated governance. Managing stakeholder and demand expectations through cross-area engagement. Developing technical capability through continued learning and use of Tech Pathways, managing own development, upskilling, and multiskilling proactively in line with unit strategy. Ensuring interactions with customers and colleagues are respectful and courteous, representing BT in a professional way. Championing the use of automated tools, continually improving these tools and reducing manual touch time, always seeking to improve and work in line with standardised processes and procedures. You are authorised to access, use or disclose customer information only when necessary to perform your operational duties. You will be confident and professional in communicating with all stakeholders, both locally and with members of the Senior Management Team. You will have extensive experience of network technologies and protocols within your native domain. You will have awareness of the E2E service journey. You will be able to adapt to emerging and evolving technologies in line with Tech Pathways role mapping. Provision of E2E management, delivery, and cessation of Cable-link products, including associated tasks. You'll have the following skills and experience: Skills: A good knowledge/understanding of the 21CN Network. Working in line with processes and procedures. Good stakeholder management. Subject matter expert in relation to the project you are assigned to. Continuous contribution towards the improvement of projects, proactive driving of complex issues, and great communications with key stakeholders and colleagues. Experience: Experience of network technologies and protocols. Awareness of the E2E service journey. Effective communication skills. Stakeholder management. Proficient in adapting to multiple workstreams. Experience in Network Integration/engineering (preferred). Quality and delivery management (preferred). Benefits: Tailored training and development opportunities to continue to build your career. 22 days’ annual leave (not including bank holidays), increasing with service. Life Assurance. Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month, we will pay in 10%. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships, etc. Discounts off EE mobile pay monthly or SIM-only plans. Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV, including TNT Sports and NOW entertainment. Shared Parental leave - maximum amount of leave you can share with your partner is 50 weeks.

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