We are seeking committed and diligent staff to work as Network Navigators in our Acute Mental Health Wards in Enfield Division, Chase Farm Hospital. The roles are full time and in person with face to face working as a minimum expectation. These are new roles to work alongside our Patient Flow service and will be part of a wider system of supporting and managing our patient access and flow within the North London Mental Health Partnership.
Directly reporting to the Discharge Coordinator - you will be assigned to an acute ward and will spend each day operating within the ward, ensuring our 72 hour formulation meetings are in place, linking in with the ward staff and ensuring all actions are completed in order to facilitate the safe discharge of the in-patient population as and when they are clinically ready for discharge.
Main duties of the job
Network Navigators will be responsible at ward level for ensuring that each patient's network of care is involved early in admission to inform care planning and timely discharge. They will organise this system around the patient to join key meetings during the admission. The quality of interaction with patients and those involved in their care will be characterised by an approach that is therapeutic, strengths based, and recovery oriented. The network will include as wide a range of relevant individuals and services as required to support the patient's recovery. This will include carers, community mental health and substance misuse teams, voluntary sector organisations, criminal justice system staff and housing providers where relevant. The post holders will work closely with Discharge Coordinators and their designated ward(s) to identify individual patient's strengths and barriers to discharge at the earliest opportunity following admission. They will work with the clinical teams involved to ensure timely resolution of barriers to ensure patients are discharged when they are clinically ready. Facilitating the contribution of carers is a key activity. About us
North London NHS Foundation Trust (NLFT)
is committed to improving mental health care across North London to deliver excellent services to our local people. Our Five-Year Strategy: We will provide consistently high-quality care closer to home. With our partners in North London and each borough we will ensure equity of outcome for all. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. We will be more effective as an organisation by pioneering research, quality improvement and technology. In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis. Job responsibilities
Actively participating in multi-disciplinary team discussions to identify the needs of patients that will enable sustainable discharge. Working directly with patients to establish details of their network of care. To communicate with a range of key stakeholders to establish early care planning meetings. To keep the Discharge Intervention Team supervisor informed of key information related to discharge planning. To support other members of the team in ensuring key information is recorded in the EPR and the Patient Flow Tool. To ensure the ward Occupational Therapist interventions are aligned with the patients initial care plan needs and supports timely discharge planning. To have an awareness and understanding of the Mental Health Act (1983) and the Mental Capacity Act (2005). To actively contribute to clinical or governance reviews of the teams activity and the monitoring of performance. Contributing to relevant audit practice development on research activity that may be taking place in the work area. To contribute as required to reviews of policy and procedures. To follow all Trust policy relevant to patient care within the roles scope of practice. To be able to work and travel across a geographical area. This job description is written as an indication of the nature and scope of duties and responsibilities. Additional competencies may be required to fulfil the needs of specific areas and client groups. It is not intended as a fully descriptive list and does not include specific skills or therapeutic interventions that may be required of the specialist service area. The job-holder will be expected to carry out other duties assigned by the team, which are appropriate to the grade and the training program. This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties. Person Specification
Education And Qualifications
Evidence of recent study. An awareness of the role of CPD and Reflective practice in effectively working in this setting. Experience And Knowledge
Experience working with people with mental health problems. Awareness of risk issues with this forensic client group. Experience of contributing to multidisciplinary team's risk assessment and discharge planning processes. Awareness of the Mental Health Act and Mental Capacity Act and its significance for service users and impact on clinical practice. Knowledge of evidence-based interventions to support people who are recovering from mental illness. Understanding of the care programme approach (CPA). Basic counselling skills. Skills And Abilities
Ability to engage clients in physical and mental health promotion activities. Demonstrates awareness of personal safety in relation to lone working. Ability to work independently. Able to work sensitively and compassionately with patients who are often scared of moving. Able to help service users work through fears in a way that fosters independence. Personal Qualities
A keenness to make a positive contribution to improving the quality of life for people with mental health problems. Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities. An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour. Empathy, compassion, and patience. Reliable, trustworthy, and enthusiastic. A caring, responsible and positive approach. Ability to inspire others. Other Requirements
Effective IT skills able to use Word, case note software etc. Ability to work independently. Willingness to learn. Car driver/ability to travel to different sites. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Network Navigators will be responsible at ward level for ensuring that each patient's network of care is involved early in admission to inform care planning and timely discharge. They will organise this system around the patient to join key meetings during the admission. The quality of interaction with patients and those involved in their care will be characterised by an approach that is therapeutic, strengths based, and recovery oriented. The network will include as wide a range of relevant individuals and services as required to support the patient's recovery. This will include carers, community mental health and substance misuse teams, voluntary sector organisations, criminal justice system staff and housing providers where relevant. The post holders will work closely with Discharge Coordinators and their designated ward(s) to identify individual patient's strengths and barriers to discharge at the earliest opportunity following admission. They will work with the clinical teams involved to ensure timely resolution of barriers to ensure patients are discharged when they are clinically ready. Facilitating the contribution of carers is a key activity. About us
North London NHS Foundation Trust (NLFT)
is committed to improving mental health care across North London to deliver excellent services to our local people. Our Five-Year Strategy: We will provide consistently high-quality care closer to home. With our partners in North London and each borough we will ensure equity of outcome for all. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. We will be more effective as an organisation by pioneering research, quality improvement and technology. In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis. Job responsibilities
Actively participating in multi-disciplinary team discussions to identify the needs of patients that will enable sustainable discharge. Working directly with patients to establish details of their network of care. To communicate with a range of key stakeholders to establish early care planning meetings. To keep the Discharge Intervention Team supervisor informed of key information related to discharge planning. To support other members of the team in ensuring key information is recorded in the EPR and the Patient Flow Tool. To ensure the ward Occupational Therapist interventions are aligned with the patients initial care plan needs and supports timely discharge planning. To have an awareness and understanding of the Mental Health Act (1983) and the Mental Capacity Act (2005). To actively contribute to clinical or governance reviews of the teams activity and the monitoring of performance. Contributing to relevant audit practice development on research activity that may be taking place in the work area. To contribute as required to reviews of policy and procedures. To follow all Trust policy relevant to patient care within the roles scope of practice. To be able to work and travel across a geographical area. This job description is written as an indication of the nature and scope of duties and responsibilities. Additional competencies may be required to fulfil the needs of specific areas and client groups. It is not intended as a fully descriptive list and does not include specific skills or therapeutic interventions that may be required of the specialist service area. The job-holder will be expected to carry out other duties assigned by the team, which are appropriate to the grade and the training program. This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties. Person Specification
Education And Qualifications
Evidence of recent study. An awareness of the role of CPD and Reflective practice in effectively working in this setting. Experience And Knowledge
Experience working with people with mental health problems. Awareness of risk issues with this forensic client group. Experience of contributing to multidisciplinary team's risk assessment and discharge planning processes. Awareness of the Mental Health Act and Mental Capacity Act and its significance for service users and impact on clinical practice. Knowledge of evidence-based interventions to support people who are recovering from mental illness. Understanding of the care programme approach (CPA). Basic counselling skills. Skills And Abilities
Ability to engage clients in physical and mental health promotion activities. Demonstrates awareness of personal safety in relation to lone working. Ability to work independently. Able to work sensitively and compassionately with patients who are often scared of moving. Able to help service users work through fears in a way that fosters independence. Personal Qualities
A keenness to make a positive contribution to improving the quality of life for people with mental health problems. Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities. An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour. Empathy, compassion, and patience. Reliable, trustworthy, and enthusiastic. A caring, responsible and positive approach. Ability to inspire others. Other Requirements
Effective IT skills able to use Word, case note software etc. Ability to work independently. Willingness to learn. Car driver/ability to travel to different sites. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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