Network Operations Coordinator - 10 months FTC - until end of October 2025 (Maternity Cover)
£30,000 – £33,000 (pro rata)
10 months Fixed Term Contract until end of October 2025
Near Epsom, Surrey (location is most easily reached by own transport)
Hybrid working (3 days a week in the office)
ASAP start
Generous benefits package (Pension, Birthday voucher, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday (pro rata) + all bank holidays)
TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC)
Role in a nutshell:
In this role, you will be working closely with all areas of the business to support the field team. Ideally, you will include having a strong understanding of Power BI (you can learn this in the role) and Excel (you should have intermediate Excel – Pivot tables, VLOOKUPS), to produce reports and analyse trends, enabling the field team to effectively performance manage the Network. A bit about Network Operations:
The department's purpose is to coach, motivate and influence business transformation with their Network partners. This involves working with all areas of the business to implement and improve operational programmes and strategies to deliver business transformation. What you’ll be doing: Using business tools such as Power BI to produce reports and analyse trends, supporting the extended Network Operations field team to effectively performance manage the Network. Supporting the Network Operations Specialist, Manager, General Manager and Director in market and network performance analysis. Working under the direction of the Network Operations Specialist in providing administrative and operational support, contributing towards the achievement of national Network Operational objectives. Providing a dedicated contact point for the Network Operations field team, for operational based day to day enquiries. Extending operational support to the Network query handling, liaising with the Customer and Network Support team, and acting as a support contact for Network Partners on operational issues. Undertaking established standard administrative routines working with end users to ensure information is useful and fit for purpose. Proactively identifying opportunities to ensure the communication channels and supply of information is efficient both within the Network Operations team and between teams in the wider Toyota divisions. Coordinating field team feedback on a variety of topics, communicating with the appropriate audience within Toyota ensuring understanding and enabling improvements in processes. Spending time with Sales Performance, After Sales Performance and Partner Performance Managers in the network to understand the impact of introduced initiatives. Ensuring collated best practice from the field is shared consistently and appropriately under the guidance of the Network Operations Specialist. Skills, Behaviours and Experience: Essential: Customer first approach Strong organisational, communication, influencing and personal time management skills Strong analytical skills & ability to interpret data to spot trends and make recommendations Proactively improves communication channels between field operations and Head Office teams, identifying better ways of working Demonstrates ability to work in the Field as part of future Career plan Ability to take an initiative from proposal through to feasibility, development, implementation & PDCA Ability and willingness to travel to nationwide departmental and regional meetings (up to twice a month) A Levels or equivalent Intermediate Excel Desirable: Systems experience, e.g. AS400 Degree level or equivalent Power BI Knowledge of Toyota and Centre Network Job Type:
Fixed term contract Contract length:
10 months Pay:
£30,000.00-£33,000.00 per year Benefits: Canteen Company pension Discounted or free food Free parking On-site gym On-site parking Work from home Schedule: Monday to Friday Application question(s): Are you happy with a 10 month contract? Are you able to drive to the office which is close to Epsom 3 times a week? Work authorisation: United Kingdom (preferred) Work Location:
Hybrid remote in Epsom KT18
#J-18808-Ljbffr
In this role, you will be working closely with all areas of the business to support the field team. Ideally, you will include having a strong understanding of Power BI (you can learn this in the role) and Excel (you should have intermediate Excel – Pivot tables, VLOOKUPS), to produce reports and analyse trends, enabling the field team to effectively performance manage the Network. A bit about Network Operations:
The department's purpose is to coach, motivate and influence business transformation with their Network partners. This involves working with all areas of the business to implement and improve operational programmes and strategies to deliver business transformation. What you’ll be doing: Using business tools such as Power BI to produce reports and analyse trends, supporting the extended Network Operations field team to effectively performance manage the Network. Supporting the Network Operations Specialist, Manager, General Manager and Director in market and network performance analysis. Working under the direction of the Network Operations Specialist in providing administrative and operational support, contributing towards the achievement of national Network Operational objectives. Providing a dedicated contact point for the Network Operations field team, for operational based day to day enquiries. Extending operational support to the Network query handling, liaising with the Customer and Network Support team, and acting as a support contact for Network Partners on operational issues. Undertaking established standard administrative routines working with end users to ensure information is useful and fit for purpose. Proactively identifying opportunities to ensure the communication channels and supply of information is efficient both within the Network Operations team and between teams in the wider Toyota divisions. Coordinating field team feedback on a variety of topics, communicating with the appropriate audience within Toyota ensuring understanding and enabling improvements in processes. Spending time with Sales Performance, After Sales Performance and Partner Performance Managers in the network to understand the impact of introduced initiatives. Ensuring collated best practice from the field is shared consistently and appropriately under the guidance of the Network Operations Specialist. Skills, Behaviours and Experience: Essential: Customer first approach Strong organisational, communication, influencing and personal time management skills Strong analytical skills & ability to interpret data to spot trends and make recommendations Proactively improves communication channels between field operations and Head Office teams, identifying better ways of working Demonstrates ability to work in the Field as part of future Career plan Ability to take an initiative from proposal through to feasibility, development, implementation & PDCA Ability and willingness to travel to nationwide departmental and regional meetings (up to twice a month) A Levels or equivalent Intermediate Excel Desirable: Systems experience, e.g. AS400 Degree level or equivalent Power BI Knowledge of Toyota and Centre Network Job Type:
Fixed term contract Contract length:
10 months Pay:
£30,000.00-£33,000.00 per year Benefits: Canteen Company pension Discounted or free food Free parking On-site gym On-site parking Work from home Schedule: Monday to Friday Application question(s): Are you happy with a 10 month contract? Are you able to drive to the office which is close to Epsom 3 times a week? Work authorisation: United Kingdom (preferred) Work Location:
Hybrid remote in Epsom KT18
#J-18808-Ljbffr
