Office Location: Darlington
Salary: £38,000 - £40,000 per year
Contract Type: Full-time / Permanent
Here at SJOG, we are committed to delivering excellent digital services to colleagues and the people we support on a day-to-day basis. Our staff live our values of Hospitality, Compassion, and Respect, and we make every day count.
We have recently undertaken a review of our IT Service and established a new Estates and Infrastructure division, bringing together our IT, Property Services, Housing, and Green Team under a single point of leadership. We are committed to revolutionising the services we provide, supported by modern technology that meets the needs of the charity, colleagues, and customers.
As Network Services & Infrastructure Manager, you will be responsible for the management and maintenance of the charity's IT network infrastructure. You will ensure business services and network operations are managed and maintained across the network, supporting stability and growth. You will manage a legacy estate of mixed architecture and services and assist with the transition to a new tiered architecture model and modernisation project. This includes managing and overseeing the transition of service migration between legacy and new networks, commissioning new infrastructure models and IP services, including cloud infrastructure.
The role will also manage the current BAU network services team and business helpdesk requirements while playing a key role in the implementation and migration project to a new network design, ensuring that industry-standard security is implemented and maintained across the estate.
Based at our Head Office in Darlington, you will manage a small team of resources and help define and deliver the network service policies and procedures, including security, data protection, and disaster recovery, while managing direct relationships with our service providers and support resources.
Essential Skills, Attributes, and Experience Experience in managing a multi-site IT infrastructure estate, including cloud and hybrid services. Minimum of 5 years experience in an infrastructure role. Managing an IT Helpdesk. Strong knowledge and understanding of Active Directory, DHCP, DNS, Group Policy, and network-related services. Tenanted Office 365 Management and support (365 Admin, Azure AD, Teams, SharePoint). Microsoft Azure & Intune. Cloud-based endpoint protection. Apple & Android MDM. Cisco Networking. Ideally ITIL Foundation v4 qualified. Participate in on-call rotation for after-hours support.
Benefits and Rewards Annual leave entitlement of 33 days (pro-rata) including bank and public holidays. Employee Assistance Programme. Auto Enrolment Pension Scheme. Health Cash Plan. Bike to Work Scheme. Excellent training and development opportunities.
An Enhanced Disclosure and Barring Service check (which we will pay for) will be required for the role.
If you would like an informal discussion about the role, please contact Michael Robins, Senior IT Services Manager, in the first instance.
Closing date for applications:
Friday 17th January 2025 (12 Noon)
#J-18808-Ljbffr
Salary: £38,000 - £40,000 per year
Contract Type: Full-time / Permanent
Here at SJOG, we are committed to delivering excellent digital services to colleagues and the people we support on a day-to-day basis. Our staff live our values of Hospitality, Compassion, and Respect, and we make every day count.
We have recently undertaken a review of our IT Service and established a new Estates and Infrastructure division, bringing together our IT, Property Services, Housing, and Green Team under a single point of leadership. We are committed to revolutionising the services we provide, supported by modern technology that meets the needs of the charity, colleagues, and customers.
As Network Services & Infrastructure Manager, you will be responsible for the management and maintenance of the charity's IT network infrastructure. You will ensure business services and network operations are managed and maintained across the network, supporting stability and growth. You will manage a legacy estate of mixed architecture and services and assist with the transition to a new tiered architecture model and modernisation project. This includes managing and overseeing the transition of service migration between legacy and new networks, commissioning new infrastructure models and IP services, including cloud infrastructure.
The role will also manage the current BAU network services team and business helpdesk requirements while playing a key role in the implementation and migration project to a new network design, ensuring that industry-standard security is implemented and maintained across the estate.
Based at our Head Office in Darlington, you will manage a small team of resources and help define and deliver the network service policies and procedures, including security, data protection, and disaster recovery, while managing direct relationships with our service providers and support resources.
Essential Skills, Attributes, and Experience Experience in managing a multi-site IT infrastructure estate, including cloud and hybrid services. Minimum of 5 years experience in an infrastructure role. Managing an IT Helpdesk. Strong knowledge and understanding of Active Directory, DHCP, DNS, Group Policy, and network-related services. Tenanted Office 365 Management and support (365 Admin, Azure AD, Teams, SharePoint). Microsoft Azure & Intune. Cloud-based endpoint protection. Apple & Android MDM. Cisco Networking. Ideally ITIL Foundation v4 qualified. Participate in on-call rotation for after-hours support.
Benefits and Rewards Annual leave entitlement of 33 days (pro-rata) including bank and public holidays. Employee Assistance Programme. Auto Enrolment Pension Scheme. Health Cash Plan. Bike to Work Scheme. Excellent training and development opportunities.
An Enhanced Disclosure and Barring Service check (which we will pay for) will be required for the role.
If you would like an informal discussion about the role, please contact Michael Robins, Senior IT Services Manager, in the first instance.
Closing date for applications:
Friday 17th January 2025 (12 Noon)
#J-18808-Ljbffr
