Neuro Case Manager for Continuing Healthcare Service

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Full time
Location: London
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The post holder will have a proficient knowledge of NHS Continuing Healthcare Framework and will advise on most aspects of NHS Continuing Healthcare Framework and also have neurological experience.

The post holder will assist for the day-to-day operational management of the Community Neuro Service within the Newham CHC Team.

The post holder will maintain a neuro clinical caseload that involves the reviews and care coordination of clients who are eligible for NHS continuing healthcare who are in placements and in community.

The post holder will support the development of care pathways, protocols and audits.

The post holder will support the introduction of appropriate, evidence-based specialists neurological placements and education for the team.

To contribute to the planning and development of services for neuro clients and their carers.

Facilitating inter-agency working, which aims to develop good case management practice in order to improve the experience of people living in Newham with highly complex long-term neurological disabilities, as they journey through the community settings.

Main duties of the job

To be aware of and report any concerns relating to potential deprivation of liberty to ensure that a best interest assessment is conducted if required.

To provide written reports of clinical opinion to health and social care colleagues as required.

To carry a continuing Healthcare caseload of service users with complex long-term physical and neurological disabilities living at home in or out of the London Borough of Newham and registered with a Newham GP.

To complete care plans, risk assessments, and necessary procurement of specialist placements and equipment.

To attend relevant professional multidisciplinary meetings e.g. placement reviews, case conferences.

To participate in safeguarding meetings and enquiries and planning meetings, with support from the Local Authority.

To participate in the Health Eligibility Panel, providing clinical advice to the Panel members.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job description

Job responsibilities

To provide clinical guidance to the team members of the Continuing Healthcare teams and others.

To ensure that nursing and continuing healthcare assessments, undertaken by the team members, are accurate.

To carry out the relevant NHS Continuing Healthcare assessments and reviews, care planning for allocated clients on the caseload.

To participate and represent Newham on the Continuing Care Appeals panel.

To adhere to the NMC Code of Professional Conduct and Fitness to Practice, ELFT and LBN adult policies and procedures at all times and ensure that all managed staff are compliant.

To provide effective case management for complex neurological patients in specialist placements around the country.

To work closely with a range of healthcare providers and Neuro Specialists placements, involving negotiation and reviewing individual cases for eligibility.

To deliver appropriate NHS Continuing Healthcare training across health and social care ensuring that eligibility criteria are consistently applied.

To support in the response of all complaints received arising from the decision of the eligibility panel from NHS Continuing Healthcare assessments and complex case management.

To ensure that data provided to the Commissioners are timely and accurate, including KPIs.

To act and follow up as appropriate on complaints received from clients, the public, and other stakeholders according to ELFT policy.

To support in formulating, updating, and reviewing policies and procedures in relevant areas of practice.

To practice in a manner which respects the value of inter-professional and inter-agency working and promote the image of the service and ELFT at all times.

To undertake clinical supervision as a means of reflective practice and maintain a personal development portfolio according to NMC and ELFT guidelines.

Person Specification

Nursing registration

Essential

NMC qualification

Desirable

NMC qualification

CHC experience

Essential

2 years experience

Desirable

Experience in case management Working with adults with complex needs

Neurological complex case management

Essential

2 years experience

Desirable

Work related experience

Employer details

Employer name

East London NHS Foundation Trust

Address

Newby Place Health and Wellbeing Centre

2nd Floor 21 Newby Place

London

E14 0EY

Any attachments will be accessible after you click to apply.

363-CHN6794286-A #J-18808-Ljbffr

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