New Business CCaaS Development Manager / Account Executive
Job Title:
New Business CCaaS Development Manager / Account Executive
Location:
Remote / Bristol
Company:
IT Services and IT Consulting - Unified Communications and Contact Centre as a Service
IG Recruit are proud to be a valued recruitment partner that offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).
As New Business Development Manager, you will be responsible for identifying sales opportunities with new clients and progressing these through the sales lifecycle.
Primary Role & Responsibilities:
Actively seek out new sales opportunities
Set up meetings with potential clients
Prepare and deliver appropriate presentations on products and services
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Key Skills and Experience:
Proven experience as a New Business Sales Executive or relevant role
Experience in working with complex, multi-divisional, multi-geographical customers and have experience influencing/directing others
Comprehensive knowledge of Unified Communications and Contact Centre as a Service, and multi-channel (Omnichannel) communications
Knowledge of contact centre/customer service industry and practices
Experience working with cross-functional teams (e.g. Sales, Products, Marketing, Engineering, Services)
Technical aptitude and ability to learn software programs
Excellent analytical and problem-solving skills
Highly organized and proficient in Microsoft Office Suite, especially Excel and PowerPoint
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Business Development and Sales
Industries IT Services and IT Consulting
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New Business CCaaS Development Manager / Account Executive
Location:
Remote / Bristol
Company:
IT Services and IT Consulting - Unified Communications and Contact Centre as a Service
IG Recruit are proud to be a valued recruitment partner that offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).
As New Business Development Manager, you will be responsible for identifying sales opportunities with new clients and progressing these through the sales lifecycle.
Primary Role & Responsibilities:
Actively seek out new sales opportunities
Set up meetings with potential clients
Prepare and deliver appropriate presentations on products and services
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Key Skills and Experience:
Proven experience as a New Business Sales Executive or relevant role
Experience in working with complex, multi-divisional, multi-geographical customers and have experience influencing/directing others
Comprehensive knowledge of Unified Communications and Contact Centre as a Service, and multi-channel (Omnichannel) communications
Knowledge of contact centre/customer service industry and practices
Experience working with cross-functional teams (e.g. Sales, Products, Marketing, Engineering, Services)
Technical aptitude and ability to learn software programs
Excellent analytical and problem-solving skills
Highly organized and proficient in Microsoft Office Suite, especially Excel and PowerPoint
Seniority Level Mid-Senior level
Employment Type Full-time
Job Function Business Development and Sales
Industries IT Services and IT Consulting
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