Nursing or Paramedic experience
and to continue to deliver outstanding patient care –
without the physical demand
of acute work. We have exciting news:
we are introducing a new red zone weekend rate
(from Fridays 18:00 to Mondays 7:00am) of
£29.54 . We offer competitive rates, equivalent to band 7 and band 8a. Typically, a Clinical Advisor could earn anywhere
between £49,400 to £56,140 working full time equivalent of 38.5 hours per week. You`ll receive: Pay:
£23.62
per hour (7am-11pm) and
£26.86 per hour
(11pm-7am), with further pay enhancements of
£29.54 per hour
when working between Friday 18:00 to Monday 7:00am Any training hours will be paid at
£23.62 per hour 25 days’ annual leave, increasing with service up to 28 days per year + bank holidays. Guaranteed regular breaks + potential to work from home A strong, stable infrastructure to ensure comprehensive
clinical guidance, support and safety , with excellent opportunities for
ongoing career progression Practice Plus Group benefits including
company pension scheme, life assurance, cycle to work scheme, retail discounts,
and an
employee assistance programme for you and your family. What you'll be doing What your typical day looks like You will be working with patients and providing them with
telephone triage
using the NHS Pathways systems. In 111 we get calls about pretty much anything, hence
no two days will be the same.
However, you
will receive a lot of support from the software systems as well as your team. You will be able to
plan your working hours
to fit with your lifestyle and log off when your shift is over. You will report into the Clinical Team Leader and Clinical Leads,
have regular 1:1 meetings. You will benefit from coaching, mentoring and development plans to support your career aspirations. You`ll be trained on NHS Pathways systems, a recognisable licence that you`ll receive on completion of training. Our two training options are: Full-Time: Monday-Friday (9am-5pm) for 4 weeks Part-Time: Tues, Weds, Thurs (6pm-9.30pm) and Sat-Sun (9am-5pm) for 5 weeks You must be able to attend every training day.
This is followed by a further eight weeks’ support before you can be signed off to work on your own. Post training, you will work your bespoke shift pattern,
we offer part-time or full-time hours ranging from 16 - 38.5 hours
per week. We value
work-life balance
and create bespoke rota patterns to fit around your needs; however, at the moment we require more cover during evenings and weekends.
To be able to work from home you`ll have to work from the office for at least the first 6 months of employment. What we’ll look for in you The successful candidate will have the following skills and experience: Good level of education Ability to write reports, business correspondence, and procedure manuals Experience of working with sophisticated IT and telephony supported applications, programming call flows and maintaining agent skill sets. Understanding of call centre metrics and resource planning methods Experience of managing large teams within a high volume, process orientated call centre or similar Urgent Care environment Excellent people management skills and performance management skills Professional and driven, yet communicative and highly approachable We are looking for: UK Registered Nurse ( NMC ) or Paramedic ( HCPC ) with appropriate post-registration acute Primary Care experience. Excellent
listening and communication
skills, with good IT and keyboard skills. A real
passion
for providing outstanding patient care, with a commitment to making the most of continuous learning within
a well-structured, well-supported team . If you'd like to learn more about this role, or have any questions, please contact Valentin on valentin.baciu@practiceplusgroup.com Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.
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