Responsibilities:
Welcoming late arriving guests and escorting them to their rooms. Assisting guests with luggage. Providing advice on hotel facilities as well as local places of interest. Valet parking cars. Preparing snacks and serving food and drinks. Ensuring the hotel is safe and secure for guests and staff by completing regular security patrols and fire checks. Completing rotas, appraisals, team training and assisting with recruitment where required.
As part of your role as Night Manager, you will be reporting to the Front of House Manager.
What we need from you:
Clean, valid UK driving licence. Possess a welcoming personality to make the Grand Hotel an experience to remember, whilst retaining the ability to be assertive when required. Previous experience within a hotel environment essential. Previous night porter experience preferred. Have excellent English language skills, verbal and written. Be physically fit as some heavy lifting is required.
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