Non-Clinical Transport Team Leader

Job summary We are recruiting for a Non-Clinical Transport Team Leader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You are required to help manage a shift of drivers ensuring all tasks are completed and manage a group of staff including conducting grow togethers and training. You will be a role model for staff and lead by example and deal with complaints from service users and act on emergency situations to ensure all transport demands are dealt with in a timely manner. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job Deal with managers/ENH Pharma/HSSD/Health records in solving any transport issues. Be responsible for conducting sickness return to work with staff. Participate in creating a caring environment with all members of staff within the department to achieve an acceptable standard of patient care. Be responsible for effectively using the computerised task management stream system to allocate jobs. About us At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Job description Job responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person Specification Qualifications / Training Essential Educated to GCSE level or equivalent in Maths and English Supervisory qualification or equivalent experience. Clean driving licence Willingness to undertake training as required Previous Experience Essential Previous experience of working within a related field Previous staff supervision experience - managing attendance, absence, performance and training needs of a team Desirable Previous experience working within the NHS Skills Essential Competent use of Microsoft Office (Word and Excel) Good verbal communication skills Ability to communicate fluently in English Good interpersonal skills Ability to organise a team Well organised and able to manage own workload Ability to prioritise and work to deadlines Working on own initiative or as part of a team Manual handling and lifting Knowledge Essential An understanding of confidentiality and its place in the NHS Desirable Knowledge of Health & Safety Requirements Knowledge of Information & Governance requirements within the NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name East and North Herts NHS Trust Address Lister Hospital Coreys Mill lane Stevenage SG1 4AB Employer's website

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