We are seeking an experienced Account Manager to join our team in Northern Ireland and Republic of Ireland. The successful candidate will be responsible for managing a portfolio of established and newly launched brands, with a focus on growing Galderma's Acne and Rosacea primary care brands. Purpose of the Job:
Ensure Galderma's Acne and Rosacea primary care brands successfully grow through prioritizing the most important accounts and business opportunities within their region. Main Responsibilities:
Customer selling and relationship management. Deliver expected performance and beyond (sales) in the territory. Develops Smart pre-call objectives in line with territory strategy and brand team goals. Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call. Educates medical providers and staff. Identifies, develops, and maintains disease state experts and speakers/advocates. Creates and implements successful regional and local P2P plans that defend and accelerate Galderma's primary care portfolio. Differentiates the product value proposition. Territory Management:
Continuously analyzes sales reports (CRM etc.) and field intelligence. Develops a business plan for own territory in line with brand strategy for most important accounts. Understands patient flow, local ecosystems, and key influencers so that key territory plans are appropriately informed. Accurately identifies customer position on sales cycle. Effectively targets and tracks resources to maximize sales opportunities. Works closely with internal cross-functional stakeholders including medical, marketing, market access to deploy and deliver excellent local business plans in line with strategy and needs to key customers. Supports formulary gains at local/regional level in collaboration with local market access managers. Strong abilities to leverage Omnichannel approach for key customers to increase adoption. Evaluates opportunities to grow the business outside NHS including Private providers for Acne and Rosacea. Adheres to industry and Galderma compliance requirements. Continuously strives to gain market intelligence. Capacity to organize and manage stakeholder meetings. Differentiates Galderma's value proposition to physicians or other stakeholders assigned. Strong communication skills, ability to flex style based on customer insights. Requirements:
Can think independently and act autonomously. Qualified to degree level in relevant discipline. 1-2 years selling experience in primary or secondary care environment. Drive for self-development with a solution & action-oriented work ethic. Proven clear, concise communication, influencing, and negotiating skills. Proven key account & project management skills & ability to prioritize and manage complex projects. Demonstrable ability to work collaboratively and cross-functionally. Ability to think strategically & execute tactically. Ability to lead and influence without authority, respond, and adapt to the needs & requirements of the business. Good knowledge of UK healthcare landscape, including national & local payors, providers. Proven experience of interacting with and shaping relationships directly with healthcare stakeholders, especially payors. Knowledge of payor decision-making process and who are the key payor stakeholders. Microsoft Fluent Proficiency in speaking, comprehending, reading, and writing English is required. ABPI qualified. What We Offer:
You will be working for an organisation that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base. Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.