Description
Are you a registered nurse? Do you have cancer nursing experience? If you’re looking for a role with variety and learning opportunities, this could be an excellent option for you. You’ll use your clinical and case management skills to provide a high-quality care service to our members and their families undergoing treatment for cancer. You’ll work closely with clinicians and hospitals to get the best care for our members. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at our Tunbridge Wells office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: Effectively manage claims and act as a clinical expert providing our members with specialist knowledge and assistance. Ensure members are aware of the treatment options within their cover and keep them informed of the progress of their claims. Provide telephone support during a difficult time to our members and their family. Be interested in our team, department and the wider business targets and how you can personally contribute to achieve these. Understand and role model the principles of claims cost management and identify potential areas of leakage. Develop in-depth knowledge, expertise and proficiency. What you’ll bring: Registered Nurse (RN) – essential. Nursing diploma or Bachelor of Science (BSc) degree in nursing – essential. Current registration with the Nursing Midwifery Council (NMC) – essential. Ideally, you’ll have cancer nursing experience. High levels of judgement, decision making and ownership. Excellent communication and negotiation skills. Effective relationship management skills. Ability to manage difficult conversations. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: Competitive annual salary of up to £36,750 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Private health cover Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits Up to 21 hours volunteering leave per year To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.
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Are you a registered nurse? Do you have cancer nursing experience? If you’re looking for a role with variety and learning opportunities, this could be an excellent option for you. You’ll use your clinical and case management skills to provide a high-quality care service to our members and their families undergoing treatment for cancer. You’ll work closely with clinicians and hospitals to get the best care for our members. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at our Tunbridge Wells office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you’ll be doing: Effectively manage claims and act as a clinical expert providing our members with specialist knowledge and assistance. Ensure members are aware of the treatment options within their cover and keep them informed of the progress of their claims. Provide telephone support during a difficult time to our members and their family. Be interested in our team, department and the wider business targets and how you can personally contribute to achieve these. Understand and role model the principles of claims cost management and identify potential areas of leakage. Develop in-depth knowledge, expertise and proficiency. What you’ll bring: Registered Nurse (RN) – essential. Nursing diploma or Bachelor of Science (BSc) degree in nursing – essential. Current registration with the Nursing Midwifery Council (NMC) – essential. Ideally, you’ll have cancer nursing experience. High levels of judgement, decision making and ownership. Excellent communication and negotiation skills. Effective relationship management skills. Ability to manage difficult conversations. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: Competitive annual salary of up to £36,750 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Private health cover Life Assurance (up to 10 x annual salary) 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave AXA employee discounts Gym benefits Up to 21 hours volunteering leave per year To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. Who we are: At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.
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