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Occupational Health Service Delivery Manager
Sector: Transport and Logistics Role: Manager Contract Type: Permanent Hours: Full Time About Network Rail Join Our Team at Network Rail!
Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country.
We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone.
Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you! Vacancy Details Duration:
Secondment/Fixed Term Contract 12 months with the potential to go permanent. Location:
This role is Nationwide Band & Salary:
Band 4B 35,582 - 40,029 (Dependent on experience) Closing date:
15th January 2025. On occasions, we may need to close the advert early based upon application volumes. Late applications may not be accepted. Next Steps:
Interviews will be held WC 27th January 2025, depending on business requirements. About the Role
Who are we looking for? We are seeking a proactive and organized professional to manage the day-to-day operations of medical coordinators across regional locations, ensuring efficient service delivery aligned with business requirements. What does the average day look like? In this role, you will monitor and report on clinic performance against KPIs and SLAs, working closely with key stakeholders to enhance operational delivery and address feedback to improve customer experience. You will collaborate with teams such as HR, facilities management, property, and health & safety to ensure the safe and efficient running of clinic operations. Key responsibilities include managing and updating risk assessments, escalating issues when necessary, maintaining confidentiality and compliance with occupational health governance, and scheduling equipment maintenance and calibration to meet clinical quality standards. Essential Criteria
Excellent customer service and service delivery skills ideally within an Occupational Health environment. Excellent line management experience. Good knowledge of diary management principles and systems. Ability to make administrative/procedural decisions and judgements. Able to demonstrate good general IT skills. Understanding of confidentiality and GDPR compliance. Graduate level education or equivalent. Travel within the regional location area is essential. Desirable
Understanding of occupational health services. Knowledge of the UK rail industry. Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities. From our commitments to your development, our range of benefits, and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail. We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious and offer great training and career development opportunities. We believe that investing in our people is one of the most effective ways of improving the safety, reliability, and efficiency of the railway. We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers. Your Health, Wellbeing and Benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe that should come first. We provide access to support services such as our employee assistance program to help you with finances, family, health, and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance, and encourage our employees to use their 5 volunteer days for their favourite causes. We have a range of benefits including:
28 days annual leave entitlement. My benefits – Our discounted online shopping site. A range of discounted offers including childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership, and other benefits. Subsidies of up to 75% on rail and underground season tickets. A range of pension schemes. 2 weeks paid reserve leave for our Armed Forces community. What Diversity and Inclusion Means to Us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking. Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain. Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview. Find out more about our recruitment process here.
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Sector: Transport and Logistics Role: Manager Contract Type: Permanent Hours: Full Time About Network Rail Join Our Team at Network Rail!
Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country.
We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone.
Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you! Vacancy Details Duration:
Secondment/Fixed Term Contract 12 months with the potential to go permanent. Location:
This role is Nationwide Band & Salary:
Band 4B 35,582 - 40,029 (Dependent on experience) Closing date:
15th January 2025. On occasions, we may need to close the advert early based upon application volumes. Late applications may not be accepted. Next Steps:
Interviews will be held WC 27th January 2025, depending on business requirements. About the Role
Who are we looking for? We are seeking a proactive and organized professional to manage the day-to-day operations of medical coordinators across regional locations, ensuring efficient service delivery aligned with business requirements. What does the average day look like? In this role, you will monitor and report on clinic performance against KPIs and SLAs, working closely with key stakeholders to enhance operational delivery and address feedback to improve customer experience. You will collaborate with teams such as HR, facilities management, property, and health & safety to ensure the safe and efficient running of clinic operations. Key responsibilities include managing and updating risk assessments, escalating issues when necessary, maintaining confidentiality and compliance with occupational health governance, and scheduling equipment maintenance and calibration to meet clinical quality standards. Essential Criteria
Excellent customer service and service delivery skills ideally within an Occupational Health environment. Excellent line management experience. Good knowledge of diary management principles and systems. Ability to make administrative/procedural decisions and judgements. Able to demonstrate good general IT skills. Understanding of confidentiality and GDPR compliance. Graduate level education or equivalent. Travel within the regional location area is essential. Desirable
Understanding of occupational health services. Knowledge of the UK rail industry. Company
Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities. From our commitments to your development, our range of benefits, and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail. We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious and offer great training and career development opportunities. We believe that investing in our people is one of the most effective ways of improving the safety, reliability, and efficiency of the railway. We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers. Your Health, Wellbeing and Benefits
We believe that safety and performance go hand in hand and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe that should come first. We provide access to support services such as our employee assistance program to help you with finances, family, health, and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance, and encourage our employees to use their 5 volunteer days for their favourite causes. We have a range of benefits including:
28 days annual leave entitlement. My benefits – Our discounted online shopping site. A range of discounted offers including childcare vouchers, Healthcare offers – cycle to work, healthcare club discounted membership, and other benefits. Subsidies of up to 75% on rail and underground season tickets. A range of pension schemes. 2 weeks paid reserve leave for our Armed Forces community. What Diversity and Inclusion Means to Us
‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking. Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain. Disability Confident Leader
Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview. Find out more about our recruitment process here.
#J-18808-Ljbffr
