Ocean Export Operator

Ocean Export Operator - Birmingham - Permanent Role - A minimum of 2 years' experience in freight forwarding including working for an independent company. Salary: £30,000 to £35,000 per annum (depending on experience) . Will be joining the petrochemicals team so will need to have experience with hazardous goods to be considered for this role. Shift: Monday to Friday 08:30-17:00PH 1 hour for lunch Are you passionate about working as an Ocean Export Operator? Silver Arrow are now recruiting for this role and this is to work for our client based in the Birmingham area on a permanent basis. Your Role: Develop and build relationships to ensure a high level of customer service is provided to customers Ensure freight is moved on time with all the necessary documentation Arrange haulage with shipping line Ensure all freight is invoiced and checked prior to dispatch Ensure all relevant documents are on hand as required Ensure requests and queries are resolved and actioned quickly and efficiently Communicate with overseas agents, customers and suppliers in a clear precise manner Use customer ERP and SAP systems as and when required Take ownership of your own training and development so as to continuously improve and develop Benefits: Pension scheme Training and development opportunities to enhance skill set Onsite Parking What we need from you: Must have experience with hazardous goods Good verbal and written communication, to provide a professional image to customers and suppliers. The capacity to work in a high-pressure environment whilst remaining calm when under pressure. The ability to instruct a global network of agents, suppliers, shipping lines, hauliers. The skill to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency. A positive attitude and good problem-solving skills and to apply lessons learned. Be commercially aware and able to grow repeat business and develop new opportunities. The drive to succeed and want to make a contribution to the business. General Skills: Industry and operational knowledge of Ocean freight. An understanding of why attention to detail matters and the commercial impact this has. Able to cope and accustomed to working under pressure to meet fixed deadlines. Strong numerical and commercial skills. Excellent written and verbal communication skills. Excellent attention to detail. Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise - preferable). Proactive, team worker with excellent time management and organisation skills. Enthusiastic, flexible, and self-motivated. At Silver Arrow, our priority is you . We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship. REF: PERM186 INDPERM