Office Administrator & Customer Support

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Full time
Location: Horsham
· ·
Category: IT & Technology
Job Title:

Office Administrator & Customer Support Location:

Horsham Salary:

£24,000 pa Hours:

Full-time, Mon-Fri 9am - 5pm

About the Role: We are seeking a highly organised and detail-oriented individual to join a team as an Office Administrator & Customer Support. This dynamic role offers a unique opportunity to gain experience across multiple areas of the business, combining customer support with essential office administration duties.

If you're eager to develop your career in a supportive and friendly environment, we'd love to hear from you!

Office Administrator & Customer Support Responsibilities:

Scanning documents Being first point of contact for telephone / email queries Taking card payments over the phone Raising invoices Guide users through problem-solving steps and document in the CRM Respond to user enquiries regarding software issues via phone or email

Minimum Requirements:

The ideal Office Administrator & Customer Support will have / be: At least 2 years of administrative / customer service experience Great customer service experience Basic excel skills Tech savvy Highly organised Willingness to grow and develop both technical and administrative skills

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