Office Administrator
to join our dynamic team. As the backbone of our office operations, you will play a crucial role in ensuring the seamless functioning of our daily activities and providing exceptional service to our customers. Responsibilities Efficiently managing a variety of clerical and administrative tasks to support the smooth running of the office. Handling invoicing processes with accuracy and efficiency. Building strong relationships with customers by proactively handling inquiries via phone and email. Collaborating with the procurement team to maintain optimal stock levels and availability. Driving sales by following well-defined processes, advising on delivery schedules, and ensuring outstanding after-sales service. Partnering with logistics to guarantee timely and accurate deliveries. Preparing insightful sales and activity reports by collecting, analysing, and summarising key information. Working closely with credit control to ensure timely follow-up on due and overdue accounts. Reaching out to new customers, generating leads, and following through on sales opportunities. Experience Proven experience in office administration or a similar role, with a strong emphasis on customer service and support. Familiarity with invoicing and financial processes; experience with
Xero Accounting Software
is preferred. Proficiency in
Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint)
is required. Demonstrated ability to handle clerical tasks efficiently and accurately in a fast-paced environment. Experience in liaising with procurement, logistics, or credit control teams to ensure seamless operations. A track record of successfully building and maintaining strong customer relationships. Proficiency in creating and analysing sales and activity reports to support business growth. Multilingual abilities are preferred , with the capacity to communicate effectively with a diverse range of customers. Excellent organisational, multitasking, and problem-solving abilities. Job Type:
Full-time Pay:
£13.00-£14.00 per hour Expected hours:
30 – 40 per week Benefits: Free parking On-site parking Schedule: Monday to Friday Weekend availability Education: GCSE or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative experience: 1 year (preferred) Language: English (required) Work Location:
In person Reference ID:
M&MADMIN
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