Office Administrator

About the Company Founded in February 2021, UKCC has seen exceptional growth since its initial inception, but more poignantly in the past 18 months. We are now one of the UK's leading raffle sites, with an ever-growing customer base supported by a social following which has recently broken the 100k barrier on Facebook alone. We have now given over £15,000,000 in prizes to over 200,000 winners - and this is growing rapidly! At UKCC, we have a fantastic culture and working environment. Hard work is rewarded, and our employees are essential to our achievements. We have a wonderful core of employees who want to develop themselves, and we share that ambition with them. Whilst we started, and have grown the business based on raffling Carp Fishing prizes, the business has progressed at such a rate recently, and we now offer a wide range of prizes from Cash, Televisions, iPhones, Playstations, Jewellery, Fashion, as well as raffling multiple vehicles every week - including makes such as Land Rover, Audi, BMW, and Lamborghini! About the Role You will be responsible for providing a range of administrative support for our online raffles. Key Responsibilities: Scheduling Competitions on the website - This includes inputting the correct data in the relevant fields, as well as uploading the correct photos. Social Media - Regular posting daily of products that are live, as well as replying to comments/messages and creating engaging content. Customer Service - Answering incoming points of contact from our customers in a professional and timely manner, via email, socials and text/telephone. Providing information and support to customers about products, website navigation, raffle logistics etc. Working and liaising with other departments to ensure smooth processes are maintained. Working with the Senior Office Administrator to improve working and process efficiency. The Ideal Candidate You will be focused and driven to exceed in your role. A keen eye for detail is essential to success. You will be an outgoing individual who wants to work hard and excel in a fast-paced environment. The ability to adapt and overcome will be an advantageous attitude. Strong computer skills, with the ability to learn new software/systems quickly. Understanding of how Social Media Platforms work such as Facebook & Instagram. Fluent English Speaker with great communication skills via email and over the phone. Able to work independently and as part of a team. Highly dependable. Great organisational skills with the ability to manage multiple tasks at the same time. Exceptional attention to detail. Able to meet deadlines and targets. Basic proficiency in Microsoft Excel. Experience, or a willingness to be on camera will be a big advantage. Smartly presented at all times. Uniform will be provided. Salary Very competitive basic salary dependent on experience. Opportunity to earn more with added responsibilities. Generous holiday allowance. Company pension scheme. Monthly drinks/food allowance. Competitive salary. Opportunities to develop role. Fun office environment.

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