Location:
NE38 8BG, Washington, Tyne and Wear, England
Internal job ref:
1003217372
Status:
Full Time
We are currently seeking an
Office Assistant
to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Assistant, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We're looking for a detail-oriented and customer-focused Office Assistant to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards and ensuring each customer has a positive experience.
Key Responsibilities:
You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
Coordinate installation teams, trades, and customers to ensure smooth project execution.
Monitor and track appointment schedules and installation plans to ensure deadlines are met.
Maintain accurate records of project details related to installations.
Resolve operational issues efficiently to minimise disruptions.
Process purchase orders and reconcile invoices.
Key Skills:
Excellent communication and interpersonal skills.
Strong organisational abilities with a keen attention to detail.
Ability to manage multiple tasks and prioritise effectively.
Proficiency in Microsoft Office suite (Word, Excel, Outlook).
Familiarity with customer relationship management (CRM) software is advantageous.
Benefits:
31 days holiday, increasing to 33 days after 2 years of service.
Group well-being, including your birthday off annually, 24hr remote access to a doctor, and heavily discounted gym memberships.
Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies.
Paid time off to volunteer.
Generous Employee Product Purchase Discount Scheme.
Opportunities for career growth and development.
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
#J-18808-Ljbffr
NE38 8BG, Washington, Tyne and Wear, England
Internal job ref:
1003217372
Status:
Full Time
We are currently seeking an
Office Assistant
to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Assistant, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We're looking for a detail-oriented and customer-focused Office Assistant to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards and ensuring each customer has a positive experience.
Key Responsibilities:
You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.
Coordinate installation teams, trades, and customers to ensure smooth project execution.
Monitor and track appointment schedules and installation plans to ensure deadlines are met.
Maintain accurate records of project details related to installations.
Resolve operational issues efficiently to minimise disruptions.
Process purchase orders and reconcile invoices.
Key Skills:
Excellent communication and interpersonal skills.
Strong organisational abilities with a keen attention to detail.
Ability to manage multiple tasks and prioritise effectively.
Proficiency in Microsoft Office suite (Word, Excel, Outlook).
Familiarity with customer relationship management (CRM) software is advantageous.
Benefits:
31 days holiday, increasing to 33 days after 2 years of service.
Group well-being, including your birthday off annually, 24hr remote access to a doctor, and heavily discounted gym memberships.
Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies.
Paid time off to volunteer.
Generous Employee Product Purchase Discount Scheme.
Opportunities for career growth and development.
Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
#J-18808-Ljbffr
Industry:
Construction
Employees:
1,001-5,000
Annual Revenue:
$894.3M
Founded:
1966
Address:
37 Hurricane Way, Norwich, England, GB, NR6 6
A trading style of Anglian Windows Ltd, the company was established in 1966 and is renowned in the UK for being the market leader for high quality home improvements. From windows to doors, conservatories to garage conversions, rooftrim to driveways.We are also constantly involved with local charities and communities as well as various industry and environmental bodies. We aim to Raise the Standard for all our existing and potential customers whilst providing high quality customer service. We are proud to be a Feefo Trusted Merchant.
