Oncology Support Secretary

Job summary Are you looking for a new challenge? Are you looking to work in a fast paced team? If you answered yes, then this role could be for you! An exciting opportunity has arisen within our Oncology secretarial department. We are looking for a dynamic individual, excited and eager to join us in our journey of improvement. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets. This would be an ideal opportunity for anyone who has clerical experience of working in the NHS, but this is not essential as full training will be given to the successful candidate. Main duties of the job The ideal candidate will need to: Be resilient and able to cope with changing goal posts. Be confident and capable. Have excellent communication skills. Be organised. Be able to prioritise their own workload effectively. Use their own initiative. Be prepared to work within a busy and challenging (but rewarding) environment. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Job description Job responsibilities For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager. Person Specification Qualifications Essential Good general education to include GCSE English or equivalent Desirable RSA 3 word processing or equivalent Experience Essential Secretarial and/or clerical experience Audio typewriting skills/ Knowledge of medical terminology 2 years' experience working in an acute hospital setting Skills Essential Knowledge of Microsoft Office package Knowledge of the hospital EPR system Knowledge of patient administration and other related systems Desirable Previous reception duties in a health care setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Employer details Employer name : University Hospital of North Midlands NHS Trust Address : Royal Stoke University Hospital, Newcastle Road, Stoke-on-Trent, ST4 6QG Employer's website

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