JOB TITLE: Online Merchandiser
LOCATION: Moorgate, City of London
CONTRACT: Full-Time
HOURS: 35 hours over 5 days a week
PAY RATE: Starting at £30,000 per annum
JOB OVERVIEW
Proactive, dedicated & passionate about trading online, the Online Merchandiser will be key in running and executing web merchandising tasks effectively & seamlessly. As an expert on converting traffic online, this role will cover all aspects of keeping the site up to date both aesthetically & commercially.
KEY RESPONSIBILITIES Work alongside the merchandising & operations team to deliver online trading tasks. Work alongside online customer services for seamless back- end operations. Responsible for assisting the co.uk &.com sites using multiple platforms. Support the team on the projects sitting on the digital roadmap. Ownership of web KPI- Gross/Net sales, Conversion, AOV, UPT. Support the Assistant Merchandising Manager & The Head of Online Trading on all web trading operations. Responsible for content, product & stock accuracy on the web. Support day to day online merch entailing customer journey from the landing page to checkout for UK and other international url's. Take initiatives on developing a seamless user experience on the website. Update homepage, sorting algorithms, sort & filter, LHN/ top navigation, with mobile-first strategy. Assist in producing weekly trade reports, sharing insights on WoW & YoY performances. Work alongside the online executives to ensure there is consistency in all live campaigns. Collaborate with the warehouse team to ensure CS queries & stock allocation are accurate & up to date. Flag missing stock and raise requests for higher stock allocation for bestsellers. Assist the merchandisers on PLP, PDP, accurate product recommendations etc. Own the reconciliation & any investigative procedures related to both gross & net sales. Implement AB tests online with a clear view of the desired outcome. SKILLS & KNOW-HOW Experience in online retail merchandising environment, preferably women’s fashion. Advanced excel, google sheets & data management skills. Preferred- user of Salesforce Commerce Cloud. Avid user of Google Analytics. Strong communication skills Experience or interest in HTML, or any other coding language. Demonstrable experience of AB testing BEHAVIOURS Passionate about the Apricot brand and the fashion industry in general; a true brand ambassador Delivers results in a timely manner Remains calm under pressure Able to work to tight and changeable deadlines Able to self-manage and work on own initiative Relentlessly looks to improve working processes and practices with a commercial approach Resilient and remains positive in the face of challenge or adversity Self-motivated and passionate about online fashion. High attention to detail, excellent organization and time management skills Strong commercial outlook Flexible approach to the role
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KEY RESPONSIBILITIES Work alongside the merchandising & operations team to deliver online trading tasks. Work alongside online customer services for seamless back- end operations. Responsible for assisting the co.uk &.com sites using multiple platforms. Support the team on the projects sitting on the digital roadmap. Ownership of web KPI- Gross/Net sales, Conversion, AOV, UPT. Support the Assistant Merchandising Manager & The Head of Online Trading on all web trading operations. Responsible for content, product & stock accuracy on the web. Support day to day online merch entailing customer journey from the landing page to checkout for UK and other international url's. Take initiatives on developing a seamless user experience on the website. Update homepage, sorting algorithms, sort & filter, LHN/ top navigation, with mobile-first strategy. Assist in producing weekly trade reports, sharing insights on WoW & YoY performances. Work alongside the online executives to ensure there is consistency in all live campaigns. Collaborate with the warehouse team to ensure CS queries & stock allocation are accurate & up to date. Flag missing stock and raise requests for higher stock allocation for bestsellers. Assist the merchandisers on PLP, PDP, accurate product recommendations etc. Own the reconciliation & any investigative procedures related to both gross & net sales. Implement AB tests online with a clear view of the desired outcome. SKILLS & KNOW-HOW Experience in online retail merchandising environment, preferably women’s fashion. Advanced excel, google sheets & data management skills. Preferred- user of Salesforce Commerce Cloud. Avid user of Google Analytics. Strong communication skills Experience or interest in HTML, or any other coding language. Demonstrable experience of AB testing BEHAVIOURS Passionate about the Apricot brand and the fashion industry in general; a true brand ambassador Delivers results in a timely manner Remains calm under pressure Able to work to tight and changeable deadlines Able to self-manage and work on own initiative Relentlessly looks to improve working processes and practices with a commercial approach Resilient and remains positive in the face of challenge or adversity Self-motivated and passionate about online fashion. High attention to detail, excellent organization and time management skills Strong commercial outlook Flexible approach to the role
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