34k plus shift allowance 15% (6-2-2-10 Weekly Rotation)
Bupa Cashplan
25 days holiday plus 8 bank holidays
Auto enrolled for the first 6 months, company employer pension contribution 6% for the first 2 years in the scheme then automatically increases to 8%. Employee contribution is a minimum of 4.5%.
Our client, who is involved in an exciting project, is looking to appoint Electro-Mechanical Engineers to ensure the highest customer satisfaction through maximum performance of machinery.
Responsibilities:
To install, service, and maintain company products to the highest possible standards, at customer sites as instructed by Service Control or NSM.
Servicing and Maintenance:
Service and maintain company products at customer sites to the satisfaction of the customer and within the agreed time schedules, using approved spare parts, manuals, and instructions.
Health and Safety:
Ensure compliance with Company Health and Safety Policy.
ISO:
Ensure compliance with the company ISO Procedures.
Operations Support:
To maintain continuity with customers, service requirements, and communications with Management.
Provide appropriate cover when the National Service Manager is not available.
Engineering Support:
To give verbal technical advice or direct support to Team Members and the customer Operators to assist them in fulfilling their tasks.
Team Development:
To assist the National Service Manager in the development of other team members.
Customer Contact:
Maintain courteous and helpful contact with the customer.
Feedback:
Maintain regular contact with Service Control to ensure optimum call response and generate high levels of customer satisfaction.
Documentation:
Complete and submit all relevant documentation and reports as required by management or Service Control, including time sheets, expenses, and SROs.
Communication:
Maintain good communications with Sales team, support colleagues, and other Engineers.
Orderliness:
To keep company property secure and in good condition, including parts, tools, and other property.
Finance:
Maintain control of all costs personally incurred.
Skills and Experience required for the Onsite Service Engineer:
Ability to perform electro/mechanical fault diagnosis.
Ability to repair/replace mechanical assemblies and electrical components.
Use of Oscilloscope, hand tools, and Multimeters.
2 years’ experience working on Electro-Mechanical Machinery in a Production environment.
Must be self-motivated.
Ability to work effectively within a team.
Ability to work under pressure.
Decisive.
HNC Level or Equivalent in Electrical or Mechanical Engineering.
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