Operation Manager: Lead People with Empathy and Drive Culture Change – Retail / Distribution Ce[…]

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Full time
Location: Hemel Hempstead
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Job offered by: Martin Brower
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Responsibilities

Are you a leader who thrives on modernising workplaces, empowering teams, and fostering a culture of care and inclusivity? If you're passionate about change management, empathetic leadership, and creating a people-first environment, this is your opportunity to shine. Job Title for this role will be: Assistant General Manager Location: Hemel Hempstead Full-time, On-site Salary: £60k-£77k + car allowance + bonus

(potentially negotiable for the right candidate) Position Summary:

As the Assistant General Manager (AGM) of our 24/7 multi-temperature distribution centre, you will play a pivotal role in driving operational excellence while embedding a people-first culture that prioritizes safety, wellness, and inclusivity. Reporting to the DC General Manager, you will lead a large operations team towards a shared vision of seamless support for our valued restaurant partners. Why Join Us? People at the Heart of Leadership:

At Martin Brower, we place people first. As AGM, you’ll champion a culture of safety, wellness, and inclusion where every voice matters, and employees feel valued, supported, and heard. Change and Growth Opportunities:

We’re on a journey of continuous improvement, and we want leaders who can embrace innovation, challenge the status quo, and lead with vision. From this role, you’ll have clear opportunities to grow, either advancing within the position or exploring broader horizons in our organisation. A Culture of Empowerment:

This role offers you the platform to drive meaningful change—whether fostering engagement, modernising leadership practices, or leading your team through transformation. Key Responsibilities: Foster a People-First Culture:

Champion an environment where every team member feels valued, respected, and empowered to contribute. Lead with Empathy:

Advocate for safety and wellness, motivating your team by leading through example and prioritizing their needs. Drive Culture Change:

Implement inclusive leadership practices and encourage open communication to create a positive workplace culture. Operational Excellence:

Manage and optimise DC performance while prioritising health, safety, and wellness standards. Champion People Development:

Engage and empower your team through coaching, feedback, and ongoing learning opportunities. Manage Change Effectively:

Utilize your change management expertise to navigate transitions smoothly, fostering acceptance and alignment with organizational goals. Communicate with Clarity:

Build trust and openness through effective communication, ensuring all team members feel heard and supported. Deliver Results:

Drive operational efficiency while ensuring customer satisfaction and financial accountability. Qualifications

Key Skills & Experience: Proven leadership in managing large, diverse teams in dynamic, network environment. Expertise in change management and leading cultural transformation. Strong communication skills to build trust and foster collaboration. Experience with safety regulations, compliance standards, and process improvements. Financial acumen, including P&L accountability and budget management. Why Martin Brower? At Martin Brower UK and Ireland, we are committed to building a workplace where people can thrive. From our leadership team to our frontline employees, we champion respect, inclusion, and continuous learning. If you’re ready to make a real impact in an environment that values people as much as performance, we’d love to hear from you. Apply today to lead with empathy, drive meaningful change, and shape the future of our people-focused distribution centre!

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