Do you want to make a real difference to the way that housing is delivered in London? If so, this may be the opportunity for you.
We are seeking an Operational Policy Manager to play a key role within the recently created Operational Policy & Performance team, which sits within the Greater London Authority’s (GLA) Housing and Land directorate.
Housing and Land
The GLA’s Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration. About the Team
Housing and Land’s programmes include large programmes providing grant and loans to support affordable housing delivery and regeneration, smaller programmes delivering more specialist accommodation, a range of programmes targeted at ensuring building safety, as well as a portfolio of land projects being brought forward to deliver homes and jobs. The Operational Policy & Performance team work to ensure that the Mayor’s housing programmes are delivered successfully by implementing effective policies and processes for both internal colleagues and external stakeholders. We also provide a directorate-level programme function, working with team-level programme teams to coordinate performance, risk and financial management across Housing and Land. The role
We are looking for a dedicated individual to develop, implement and maintain operational policy across Housing and Land’s programmes. We are looking for someone process-oriented, with a passion for making things work well. You will need strong attention-to-detail skills, and a commitment to quality. You will also have excellent written and verbal communication skills, with the ability to provide clear and concise guidance (both written and verbal) to both our colleagues and our partners. You will need to be able to work collaboratively with others to progress a wide variety of workstreams. In return, you’ll be empowered with real influence to shape policies and processes to improve service delivery, ensure programme compliance, and make a difference. You’ll work within a supportive, forward-thinking team, and have the opportunity to work closely with incredibly talented, dedicated people, all working to make London a better place. Working alongside our existing Operational Policy Manager, you will be responsible for: Leading the design, implementation and maintenance of effective operational policy for the delivery of Housing and Land programmes, with a particular focus on affordable housing programmes. Leading on new funding programme processes, including, but not limited to: funding contracts, the GLA Affordable Housing Capital Funding Guide, Recycled Capital Grant Fund recovery determinations, compliance audit within affordable housing programmes, and investment partner qualification. Developing clearly documented policy, procedural and operational guidance in relation to Housing & Land programmes, and conducting workshops and providing training. Sharing best practices and ensuring that operational policy is as consistent as possible across the Housing and Land directorate. Gathering feedback from stakeholders to ensure that GLA operational policy is as clear and effective as possible. Person specification
This section sets out the assessment criteria against which applications will be assessed. This assessment criteria is taken from the job description. Technical requirements/experience/qualifications
Please ensure you reflect the following technical requirements in your application: Experience of leading on developing new funding programmes, procedures and policies, to ensure delivery of targets for large scale programmes. Experience of commissioning or writing complex funding documents, including contracts, formal guidance and process descriptions. Demonstrable experience in providing clear advice and guidance to senior managers and operational staff to achieve corporate targets and desired outcomes. Experience of working to deliver genuinely affordable homes, either directly or for a funding or enabling partner.
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The GLA’s Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities. Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration. About the Team
Housing and Land’s programmes include large programmes providing grant and loans to support affordable housing delivery and regeneration, smaller programmes delivering more specialist accommodation, a range of programmes targeted at ensuring building safety, as well as a portfolio of land projects being brought forward to deliver homes and jobs. The Operational Policy & Performance team work to ensure that the Mayor’s housing programmes are delivered successfully by implementing effective policies and processes for both internal colleagues and external stakeholders. We also provide a directorate-level programme function, working with team-level programme teams to coordinate performance, risk and financial management across Housing and Land. The role
We are looking for a dedicated individual to develop, implement and maintain operational policy across Housing and Land’s programmes. We are looking for someone process-oriented, with a passion for making things work well. You will need strong attention-to-detail skills, and a commitment to quality. You will also have excellent written and verbal communication skills, with the ability to provide clear and concise guidance (both written and verbal) to both our colleagues and our partners. You will need to be able to work collaboratively with others to progress a wide variety of workstreams. In return, you’ll be empowered with real influence to shape policies and processes to improve service delivery, ensure programme compliance, and make a difference. You’ll work within a supportive, forward-thinking team, and have the opportunity to work closely with incredibly talented, dedicated people, all working to make London a better place. Working alongside our existing Operational Policy Manager, you will be responsible for: Leading the design, implementation and maintenance of effective operational policy for the delivery of Housing and Land programmes, with a particular focus on affordable housing programmes. Leading on new funding programme processes, including, but not limited to: funding contracts, the GLA Affordable Housing Capital Funding Guide, Recycled Capital Grant Fund recovery determinations, compliance audit within affordable housing programmes, and investment partner qualification. Developing clearly documented policy, procedural and operational guidance in relation to Housing & Land programmes, and conducting workshops and providing training. Sharing best practices and ensuring that operational policy is as consistent as possible across the Housing and Land directorate. Gathering feedback from stakeholders to ensure that GLA operational policy is as clear and effective as possible. Person specification
This section sets out the assessment criteria against which applications will be assessed. This assessment criteria is taken from the job description. Technical requirements/experience/qualifications
Please ensure you reflect the following technical requirements in your application: Experience of leading on developing new funding programmes, procedures and policies, to ensure delivery of targets for large scale programmes. Experience of commissioning or writing complex funding documents, including contracts, formal guidance and process descriptions. Demonstrable experience in providing clear advice and guidance to senior managers and operational staff to achieve corporate targets and desired outcomes. Experience of working to deliver genuinely affordable homes, either directly or for a funding or enabling partner.
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